Thomas Holzhauser
Lakeland,FL
Summary
Dynamic Tool Technician with expertise in hand and power tools, honed at Home Depot. Proven track record in optimizing tool performance and enhancing customer satisfaction through expert advice. Strong problem-solving abilities and effective communication skills fostered a collaborative team environment, ensuring safety and efficiency in operations. Committed to continuous improvement and quality control.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Tool Rental Technician
Home Depot
Lakeland, FL
05.2023 - Current
- Operated and maintained rental tools, ensuring compliance with safety standards.
- Assisted customers in selecting appropriate equipment based on project needs.
- Provided training on tool usage and safety protocols to new staff members.
- Managed tool inventory, performing regular inspections for maintenance requirements.
Sales Associate
Home Depot
Lakeland, FL
11.2020 - 05.2023
- Assisted customers in product selection, ensuring satisfaction and promoting brand loyalty.
- Managed inventory levels, restocking shelves to enhance product availability and visibility.
- Collaborated with team members to maintain store cleanliness and organization for improved shopping experience.
- Trained new associates on sales techniques, policies, and procedures to foster team development.
Assistant Store Manager
Home Depot
Lakeland, FL
05.2016 - 11.2020
- Supervised daily store operations, ensuring optimal workflow and customer service standards.
- Developed training programs for new staff, enhancing team efficiency and product knowledge.
- Implemented inventory management processes, reducing stock discrepancies and improving availability.
- Analyzed sales data to identify trends, informing promotional strategies and merchandising decisions.
Department Supervisor
Home Depot
Pembroke Pines, FL & Winter Haven, FL
12.2002 - 05.2016
- Supervised daily operations to ensure excellent customer service and product availability.
- Trained and mentored team members on safety protocols and operational procedures.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Coordinated scheduling and workload distribution to enhance team efficiency and productivity.
Tool Rental Technician
Home Depot
Pembroke Pines, FL
05.2001 - 12.2002
- Operated and maintained various hand and power tools to ensure optimal performance.
- Assisted customers in selecting appropriate tools for projects, providing expert advice on usage and maintenance.
- Conducted regular inventory checks, ensuring stock levels met demand for popular tool categories.
- Trained new team members on safety protocols and proper tool handling procedures to promote a safe work environment.
Education
High School Diploma -
Hallandale High School
Hallandale, FL05-1992
Skills
- Machine repair
Computer skills
Machine operation
Power tools proficiency
Diagnostic skills
Electrical
Item tracking
Equipment inspection
Stock control
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Hand tool safety
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Team collaboration
Effective communication
Active listening
Adaptability and flexibility
Decision-making
Relationship building
Tool maintenance
Machine setup
Team building
Quality inspection
Hand-eye coordination
Task prioritization
Self motivation
Interpersonal skills
Analytical thinking
Goal setting
Professionalism
Product inspection
Interpersonal communication
Parts assembly
Quality control
Time management abilities
Continuous improvement
Inventory management
Adaptability
Assembly procedures
Equipment testing
Professional demeanor
Problem-solving aptitude
Schematic reading
Process improvement
Machinery troubleshooting
Machine repair
Accomplishments
Multiple platinum Homer awards, associate of the month multiple times over the years, associate of the year, department supervisor, assistant store manager for specialty, operations and merchandising for the Home Depot over the past 24+ years.
Certification
Multiple small engine tech certifications throughout my years with the Home Depot.
Timeline
Tool Rental Technician
Home Depot
05.2023 - Current
Sales Associate
Home Depot
11.2020 - 05.2023
Assistant Store Manager
Home Depot
05.2016 - 11.2020
Department Supervisor
Home Depot
12.2002 - 05.2016
Tool Rental Technician
Home Depot
05.2001 - 12.2002
High School Diploma -
Hallandale High School