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Thomas Hopkins
Oak Bluffs,MA
Summary
Dedicated and motivated worker who has experience in high pressure kitchen jobs and expertise in communication and teamwork. Experience in the customer service and hospitality field, and proficient at routine-based job responsibilities. Young and interested worker who is willing to learn a new trade.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Barista Trainee
Starbucks
Providence, RI
09.2020 - 10.2020
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Completed the Starbucks barista training and worked multiple training and actual shifts.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Terminated my employment early due to a COVID-19 lockdown on my college campus.
Recreation Attendant & Front Desk Assistant
Kelley House Hotel
Edgartown, MA
06.2020 - 08.2020
- Checked swimming pool chemical levels and temperature to maintain water quality and safety.
- Signed hotel guests into the pool area and maintained guest satisfaction while enforcing COVID-19 policy and sanitizing poolside furniture and surfaces.
- Regularly cleaned and maintained the pool by scrubbing the walls, cleaning the filter, and adding appropriate cleaning chemicals
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Assisted guests with luggage and check-in, and helped them access services provided by the hotel, such as bike rentals.
Kitchen Prep & Food Truck Fry Cook
Art Cliff Diner
Oak Bluffs, MA
06.2019 - 09.2019
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Loaded carts and trays to transport food to various locations.
- Worked as a fry cook for the Food Truck owned by the diner, prepared, fried and served fried foods including french fries, falafels, and donuts.
- Maintained kitchen area by disposing of trash, sanitizing surfaces and washing dishes and cookware.
Kitchen Prep Cook
Chappaquiddick Beach Club
Edgartown, MA
06.2016 - 09.2019
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Trained and assisted new kitchen staff members.
- Communicated and collaborated with other kitchen staff to ensure timely and organized food service.
Education
High School Diploma -
Martha's Vineyard Regional High School
Oak Bluffs, MA 09.2016 - 08.2020
Bachelor of Science - Political Science And Government
Johnson & Wales University
Providence, RI 08.2020 - Current
Skills
Team Communication
undefinedSoftware
Gmail/Outlook
Sony Vegas
Timeline
Barista Trainee
Starbucks
09.2020 - 10.2020
Bachelor of Science - Political Science And Government
Johnson & Wales University
08.2020 - Current
Recreation Attendant & Front Desk Assistant
Kelley House Hotel
06.2020 - 08.2020
Kitchen Prep & Food Truck Fry Cook
Art Cliff Diner
06.2019 - 09.2019
High School Diploma -
Martha's Vineyard Regional High School
09.2016 - 08.2020
Kitchen Prep Cook
Chappaquiddick Beach Club
06.2016 - 09.2019
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