Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Thomas Horton

Cheswick,DE

Summary

Dynamic Lead Driver/Supervisor with extensive experience at RPJ, SEM Waste Services, excelling in route planning and regulatory compliance. Proven leadership in team building and employee training, enhancing customer service and operational efficiency. Committed to safety and continuous improvement, consistently optimizing performance and fostering positive relationships within the team.

Overview

28
28
years of professional experience

Work History

Lead Driver/Supervisor

Casella Waste Services
06.2025 - Current
  • Updated logs and tracking documents accurately and according to FMCSA requirements.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Demonstrated leadership skills in managing newly hired employees.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize routes.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Minimized liability by consistently following road rules when driving.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Have a team of 15 to 20 employees to grow with.

Lead Driver/Operations Supervisor

Sustainable Environmental Management
03.2023 - 06.2025
  • Updated logs and tracking documents accurately and according to FMCSA requirements.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Demonstrated leadership skills in managing newly hired employees.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize routes.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Minimized liability by consistently following road rules when driving.
  • Conducted regular reviews of operations and identified areas for improvement.

Lead Driver/Supervisor/Trainer

RPJ Waste Services
04.2013 - 04.2023
  • Updated logs and tracking documents accurately and according to FMCSA requirements.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Demonstrated leadership skills in managing newly hired employees.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize multiple routes.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Optimized customer experience by delivering superior services.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Generated consistent referrals and repeat business by providing friendly service.
  • Minimized liability by consistently following road rules when driving.
  • Conducted regular reviews of operations and identified areas for improvement for 20 drivers
  • Learned and adapted quickly to new technology and software applications.

Driver

Waste Industries
05.2008 - 04.2013
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Communicated with dispatchers and other personnel.
  • Followed all relevant traffic laws and safety regulations.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Drove safely in various weather and road conditions to avoid accidents.

Driver/Loader Operator/Plant Operator

Pioneer Concrete
03.2003 - 04.2009
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Obtained signatures from customers upon delivery of goods.
  • Performed routine lubricating, fueling and cleaning loaders.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Counted and received stock to process inventory receipts.
  • Inspected and examined stock items for defects and wear and reported damages to supervisors.
  • Used Eagle Batching software to maintain database, recording daily activities and inventory charts.
  • Lowered and tilted buckets and drove front-end loaders forward to force buckets into bulk material.
  • Operated bulldozers, backhoes and loaders to excavate, move and load Concrete materials.
  • Performed preventive maintenance to prolong life of equipment.
  • Loaded and moved materials such as dirt and rocks based on specific job needs.
  • Properly operated loader by starting engine, shifting gears and pressing pedals and levers.
  • Assessed work sites daily for potential hazards.
  • Made necessary adjustments to machinery for optimum performance.
  • Inspected and maintained heavy equipment used in construction projects.
  • Followed safety protocols while operating machinery.
  • Monitored flows, pressures, chemical feeds levels, and water quality indicators.
  • Adjusted and maintained plant equipment for safety and performance.
  • Conducted safety inspections and followed safety rules and procedures.
  • Operated equipment such as front-end loaders, forklifts, and slakers regularly.
  • Adhered to EPA and OSHA regulations.

Mechanic/Shop Forman/Service Manager

Winner Ford Dover
06.1997 - 05.2004
  • Used hand and power tools, equipment, and instruments accurately.
  • Directed daily operations of team of 30 technicians and shop professionals.
  • Trained and coached employees to improve performance and skills.
  • Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
  • Oversaw maintenance and repair of shop equipment.
  • Verified safe and proper operation of wide range of power tools, equipment and instruments.
  • Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Met with customers to discuss service needs and offer available solutions.
  • Implemented strategies to increase customer service satisfaction ratings.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Analyzed service reports to identify areas of improvement.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Monitored service staff performance and provided feedback for improvement.
  • Resolved customer complaints in professional and timely manner.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

No Degree - IT Network Security

University of Phoenix
Online

Certificate Program - Computer Repair

Penn Foster Career School
Scranton, PA

Skills

  • Vehicle maintenance

  • Route planning expertise

  • Regulatory compliance

  • Efficient multitasking

  • Strong leadership

  • Safety regulation compliance

  • Time management proficiency

  • Team building expertise

  • Employee scheduling

  • Teamwork

  • Customer service

  • Time management abilities

Interests

  • Crafting and DIY Projects
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Expert laser engraver with Diodes, Co2 and Fiber lasers


Timeline

Lead Driver/Supervisor

Casella Waste Services
06.2025 - Current

Lead Driver/Operations Supervisor

Sustainable Environmental Management
03.2023 - 06.2025

Lead Driver/Supervisor/Trainer

RPJ Waste Services
04.2013 - 04.2023

Driver

Waste Industries
05.2008 - 04.2013

Driver/Loader Operator/Plant Operator

Pioneer Concrete
03.2003 - 04.2009

Mechanic/Shop Forman/Service Manager

Winner Ford Dover
06.1997 - 05.2004

No Degree - IT Network Security

University of Phoenix

Certificate Program - Computer Repair

Penn Foster Career School

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