Summary
Overview
Work History
Education
Skills
Vendors
Timeline
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Thomas House

Highlands Ranch

Summary

As a Window Treatment Specialist with a self-employed background, I excel in precise installation and sales expertise, enhancing customer satisfaction through innovative solutions. Renowned for integrating home automation and fostering strong client relationships, my work has consistently elevated residential and commercial spaces, underpinned by a commitment to quality and efficiency.

Overview

35
35
years of professional experience

Work History

Window Treatment Specialist

Self Employed
01.1990 - Current
  • Provided exceptional after-sales support, addressing any concerns or issues promptly to maintain strong client relationships.
  • Trained new team members on best practices in window treatment design, sales techniques, and installation procedures.
  • Maintained up-to-date knowledge on industry trends, allowing for the provision of relevant and stylish window treatment options to clients.
  • Developed a loyal client base through consistent delivery of high-quality workmanship and outstanding customer service.
  • Collaborated with interior designers to create cohesive and visually appealing spaces for residential and commercial clients.
  • Streamlined the consultation process for improved efficiency, ensuring timely completion of projects and satisfied clients.
  • Conducted accurate measurements for precise fabrication and installation of window treatments, ensuring a perfect fit every time.
  • Continuously refined and updated knowledge of industry best practices to ensure delivery of innovative and effective window treatment solutions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Enhanced company reputation by consistently delivering high-quality workmanship, maintaining professionalism, and fostering strong client relationships.
  • Completed installations within budget constraints by carefully managing resources without sacrificing quality or customer satisfaction levels.
  • Enhanced customer satisfaction by providing customized window treatment solutions based on individual preferences and needs.

Education

Oakland Community College
Bloomfield Hills, MI

Skills

  • Precision Measurement
  • Custom Window Design
  • Detail-Oriented Installation
  • Tailored Drapery Solutions
  • Efficient Window Treatment Installation
  • Textile Procurement
  • Smart Home Integration
  • Color Selection Expertise
  • Strategic Upselling Approaches
  • Sales Expertise
  • Retail Operations Management
  • Expertise in Motorization
  • Relationship Management Expertise

Vendors

  • Hunter Douglas / Levolor
  • Norman Window Fashions
  • Graber Window Fashions
  • Alta Window Fashions
  • Lafayette Window Fashions
  • Somfy
  • Lutron
  • Horizon Window Fashions
  • Kirsch Window Treatments
  • Insolroll
  • Comfortex
  • Blynco

Timeline

Window Treatment Specialist

Self Employed
01.1990 - Current

Oakland Community College

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Thomas House