Open To Work
Thomas Hoyng
Tuscola
Summary
Dedicated sales specialist known for building strong client relationships and delivering exceptional customer service. Expertise in upselling and cross-selling, with a focus on improving customer experience and achieving sales goals.
Overview
18
18
years of professional experience
Work History
Sales Specialist
Lowes Home Improvment
11.2017 - 01.2026
- Collaborated with customers to identify home improvement needs and provide tailored product solutions.
- Developed in-depth product knowledge to enhance customer engagement and drive sales performance.
- Trained new team members on sales techniques and customer service best practices.
- Managed inventory levels to ensure availability of high-demand products and reduce stockouts.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Streamlined checkout processes, reducing wait times and enhancing overall customer satisfaction levels.
- Built strong client relationships through consistent communication and effective problemsolving.
Department Supervisor
Walmart
10.2011 - 07.2017
- Supervised daily operations to ensure compliance with company policies and standards.
- Trained and mentored team members to enhance productivity and operational efficiency.
- Implemented process improvements that streamlined workflow and reduced operational delays.
- Managed inventory control processes to maintain optimal stock levels and reduce shrinkage.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Built and designed large displays weekly to promote specific products.
- Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
Team Lead
Little Caesars Pizza
03.2009 - 05.2011
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted in recruitment to build team of top performers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Delivery Driver
Pizza Pro
05.2008 - 03.2009
- Trained new drivers on best practices and company procedures.
- Provided exceptional customer service during deliveries, ensuring satisfaction.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
No Degree - Welding/Metal Fabrication And Pipe Fitting
Cisco Junior College
Abilene,tx05-2019
GED -
Alta Vista Adult Education
Abilene, TX05-2007
Skills
- Relationship building
- Client relations
- Customer service and care
- Upselling and cross selling
- Sales expertise
- Cash handling
- Sales training
- Inventory maintenance
- Complaint resolution
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$40000/yr - $200000/yrTimeline
Sales Specialist
Lowes Home Improvment
11.2017 - 01.2026
Department Supervisor
Walmart
10.2011 - 07.2017
Team Lead
Little Caesars Pizza
03.2009 - 05.2011
Delivery Driver
Pizza Pro
05.2008 - 03.2009
No Degree - Welding/Metal Fabrication And Pipe Fitting
Cisco Junior College
GED -
Alta Vista Adult Education