Thomas Hubbard
Raymond,NH
Overview
2026
2026
years of professional experience
Work History
McDonald’s Crew Trainer
Crescent Group LLC
Raymond, NH
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Trained other crew members on how to close the restaurant.
McDonald’s Closing Shift Manager
Crescent Group LLC
Raymond, NH
05.2025 - Current
- Contributed to overall store success by actively participating in team meetings, sharing insights, and seeking feedback on ways to improve closing shift operations.
- Increased sales during closing hours by implementing targeted promotions and upselling strategies for staff members.
- Streamlined closing procedures by implementing a detailed checklist for staff members to follow.
- Developed strong service with repeat customers by providing excellent service consistently throughout their visits.
- Maintained cleanliness standards throughout the store by delegating tasks effectively among team members during the closing shift.
McDonald’s Crew Member
Crescent Group LLC
Raymond, NH
06.2021 - 06.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Trinity High School
Manchester, NHSkills
- Customer service
- Employee training
- Cash handling
- Team leadership
- ServeSafe Certified
Timeline
McDonald’s Closing Shift Manager
Crescent Group LLC
05.2025 - Current
McDonald’s Crew Member
Crescent Group LLC
06.2021 - 06.2022
McDonald’s Crew Trainer
Crescent Group LLC
Trinity High School