Summary
Overview
Work History
Education
Skills
References
Timeline
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Thomas Hudson

Muscoda,WI

Summary

Dynamic professional adept at enhancing customer experiences and streamlining service operations. Excel in leveraging Microsoft Excel and JHA Software to analyze and improve processes. Skilled in banking, with a knack for clear communication and problem-solving, demonstrating significant achievements in customer service and operational efficiency.

Overview

5
5
years of professional experience

Work History

Student Customer Service Representative

Community First Bank
Muscoda, WI
08.2019 - Current
  • Handled customer transactions efficiently.
  • Assisted customers with account details, such as changing an address or phone number.
  • Managed and executed daily cash transactions.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Service and Engagement Team Member

Target
Onalaska, WI
10.2023 - Current

Assisted customers in a variety of ways including:

  • Helping at checkout
  • Delivering orders to vehicles via drive-up.
  • Processing returns or completing pick-up orders at Guest Services

Education

Bachelor of Science - Finance

University of Wisconsin - La Crosse
La Crosse, WI
05-2025

Skills

  • Experience using Microsoft Excel
  • 5 years of banking and cash-handling experience
  • Proficient with JHA Software, including Synergy and Silverlake
  • In-class experience creating balance sheets and income statements

References

References available upon request.

Timeline

Service and Engagement Team Member

Target
10.2023 - Current

Student Customer Service Representative

Community First Bank
08.2019 - Current

Bachelor of Science - Finance

University of Wisconsin - La Crosse
Thomas Hudson