Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Thomas Huff

Monroe,GA

Summary

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead Service Technician

Peppers Heating And Air
04.2021 - Current
  • Increased equipment uptime by performing timely and accurate maintenance on machinery.
  • Improved customer satisfaction by promptly addressing service requests and providing knowledgeable support.
  • Streamlined workflow with efficient scheduling of service appointments and prioritization of tasks.
  • Enhanced team productivity, conducting thorough training sessions for new technicians.

Duct Cleaning Contractor

Duct Daddy LLC.
09.2019 - Current
  • Improved project efficiency by streamlining communication channels and optimizing resource allocation.
  • Reduced client complaints by implementing a more effective customer service strategy.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.

HVAC Service Technician/HVAC Installer

Phelps Heating And Air Conditioning
01.2019 - 04.2021
  • Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
  • Reduced downtime for machines through proactive identification and resolution of technical issues.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Education

High School Diploma -

Prince Avenue Christian School
Bogart, GA
05.2017

Skills

  • Electrical Wiring
  • Air Compressors
  • Welding and fabrication
  • Product Testing
  • HVAC Design
  • HVAC Sales
  • Troubleshooting
  • Low Voltage
  • HVAC Refrigeration
  • Electrical Systems
  • HVAC Systems
  • Diagnostic Skills

Certification

  • RFG Air Quality Specialist
  • EPA Universal Certification
  • HLG-DD-RResidential- Heat loss/Gain and Duct Design

Timeline

Lead Service Technician

Peppers Heating And Air
04.2021 - Current

Duct Cleaning Contractor

Duct Daddy LLC.
09.2019 - Current

HVAC Service Technician/HVAC Installer

Phelps Heating And Air Conditioning
01.2019 - 04.2021

High School Diploma -

Prince Avenue Christian School

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