Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Thomas Hunter

Oakdale,CA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Diligent [Job Title] skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.

Overview

14
14
years of professional experience

Work History

Customer Service Representative

Pacfic Bells
Oakdale, CA
07.2008 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Answered constant flow of customers
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.

Education

High School Diploma -

Oakdale High School
Oakdale, CA
05.2002

Skills

  • Upselling Products and Services
  • Building Customer Trust and Loyalty
  • Efficient and Detail-Oriented
  • Calm and Professional Under Pressure
  • Understanding Customer Needs
  • Upbeat and Positive Personality
  • Responding to Difficult Customers
  • Credit Card Payment Processing
  • Cash Register Operations
  • Critical Thinking

Timeline

Customer Service Representative

Pacfic Bells
07.2008 - Current

High School Diploma -

Oakdale High School

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Thomas Hunter