Overview
Work History
Education
Timeline
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Thomas Iacovone

Bayside Hills,New York

Overview

30
30
years of professional experience

Work History

IT Manager

ADS Consulting Engineers
07.1994 - 09.2024
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
  • Facilitated seamless transitions during system upgrades or migrations by coordinating between stakeholders and mitigating potential disruptions to business operations.
  • Oversaw daily performance of computer systems and immediately responded to issues to keep network up and running.
  • Created and terminated user's accounts from start to finish in business applications.
  • Implemented robust backup strategies to safeguard critical data against loss or corruption, minimizing potential risks.

Education

No Degree - A & P License

Academ of Aeronautics
Queens, NY

High School Diploma -

Watertown High School
Watertown, NY
06-1977

Timeline

IT Manager

ADS Consulting Engineers
07.1994 - 09.2024

No Degree - A & P License

Academ of Aeronautics

High School Diploma -

Watertown High School

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Thomas Iacovone