Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Imler

Payette,ID

Summary

Dynamic and dependable cashier with extensive experience at Albertsons Grocery Store, excelling in cash handling and point-of-sale operations. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills, consistently achieving transaction accuracy and promoting loyalty programs to drive sales. Recognized for maintaining a clean and organized checkout environment.

Overview

3
3
years of professional experience

Work History

Cashier

Red Apple Store
Ontario, Oregon
04.2025 - Current
  • Assisted customers with product inquiries and service-related questions.
  • Operated cash register to process customer transactions efficiently.
  • Maintained cleanliness and organization of the checkout area daily.
  • Handled cash, credit, and debit transactions accurately during busy hours.
  • Collaborated with team members to ensure smooth store operations.
  • Provided friendly customer service to enhance shopping experience consistently.
  • Followed company policies for cash handling and security procedures diligently.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Used suggestive selling techniques to promote add-on sales.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Maintained work area and kept cash drawer organized.
  • Built and maintained productive relationships with employees.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Offered customers carry-out service at completion of transaction.
  • Checked personal identifications during alcohol and tobacco sales.

Cashier

Albertsons Grocery Store
Las Vegas , Nv
02.2024 - 04.2025
  • Operated cash register to process customer transactions efficiently.
  • Assisted customers with product inquiries and service-related questions.
  • Maintained cleanliness and organization of the checkout area daily.
  • Handled cash, credit, and debit transactions accurately during busy hours.
  • Provided friendly customer service to enhance shopping experience consistently.
  • Followed company policies for cash handling and security procedures diligently.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Discounted purchases by scanning and redeeming coupons.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Maintained work area and kept cash drawer organized.
  • Built and maintained productive relationships with employees.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Offered customers carry-out service at completion of transaction.
  • Checked personal identifications during alcohol and tobacco sales.

Assistant Manager

Woodcraft
Las Vegas, NV
10.2022 - 02.2024
  • Assisted in managing daily store operations and customer service activities.
  • Supported inventory management by organizing products and maintaining stock levels.
  • Engaged with customers to enhance their shopping experience and resolve inquiries.
  • Coordinated promotional events and displays to attract customer interest and sales.
  • Collaborated with team members to ensure store cleanliness and product presentation.
  • Participated in staff training sessions to understand company policies and procedures.
  • Utilized point-of-sale systems for processing transactions and handling customer payments.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Established processes for monitoring customer satisfaction levels.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Implemented quality control measures to uphold company standards.

Education

PMI - International Project Management

Furman University
Greenville, SC
06-1990

Bachelor of Science - Computers, Accounting

Morningside College
Sioux City, IA
06-1979

Bachelor of Science - Mechanical Engineering, Mathmatics

University of California, Los Angeles
Los Angeles, CA
06-1968

Skills

  • Cash handling
  • Point-of-sale operation
  • Product knowledge
  • Transaction accuracy
  • Inventory management
  • Customer relationship management
  • Time management
  • Effective communication
  • Problem solving
  • Dependability and reliability

Timeline

Cashier

Red Apple Store
04.2025 - Current

Cashier

Albertsons Grocery Store
02.2024 - 04.2025

Assistant Manager

Woodcraft
10.2022 - 02.2024

PMI - International Project Management

Furman University

Bachelor of Science - Computers, Accounting

Morningside College

Bachelor of Science - Mechanical Engineering, Mathmatics

University of California, Los Angeles

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