Thomas Ingles
Patriot
Summary
Highly-skilled phlebotomist with 13 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood and urine specimens and processing for further analysis.
Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
Overview
26
26
years of professional experience
Work History
Phlebotomist/Patient Access Representative
Rivers/Marshall Health
02.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Knowledge fo Medical Terminology
- Strong attention to detail
- Successfully completes 80 venipuncture weekly
- Ensure compliance with HIPAA regulation in handling sensitive patient information
Phlebotomist/Medical Assistant
Jeanne Ingles Family Practice
03.2012 - 02.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Conducted up to 100 successful venipuncture weekly.
- Ensure Compliance with HIPAA regulations in handling sensitive patient information.
- Roomed patients performing Manual Blood Pressure readings, Temperatures, Pulse and Heart rate readings
- Assisted NP in various office procedures.
EMT
Wayne County EMS
01.2003 - 05.2012
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
- Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
- Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
- Maximized ambulance readiness by conducting thorough equipment checks and ensuring all necessary supplies were available for proper emergency response.
- Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
- Enhanced the reputation of the EMS service within the community by delivering exceptional patient care during high-stress situations.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Responded to 911 calls for medical emergencies.
- Assisted with lifting and moving patients.
- Administered CPR, oxygen and other life-saving medical treatments.
- Delivered emotional support to patients and families.
Safety Manager
American Woodmark
04.1999 - 03.2012
- Achieved the 1st SHARP's (Safety and Health Achievement Recognition Program) in an American Woodmark Facility. Being the 11th company in the state of Kentucky in recognition of outstanding accomplishments and contributions.
- Recognized by the Kentucky Governor 4 years of reaching ( One Million Hours) without a lost time accident.
- Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
- Conducted thorough accident investigations to identify root causes and prevent future occurrences.
- Developed and implemented safety programs.
- Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
- Developed and executed training programs for employees, improving overall safety awareness and compliance.
- Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
- Enhanced workplace safety by implementing comprehensive risk assessments and safety audits.
- Leveraged OSHA standards as a basis for developing effective safety protocols tailored to organizational needs.
- Established emergency response plans, ensuring preparedness in the event of a crisis or disaster.
- Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
- Consistently achieved high levels of employee engagement in safety meetings, fostering an environment focused on continuous improvement.
- Streamlined incident reporting processes for accurate documentation and data-driven decision making.
- Collaborated with HR to integrate safety considerations into employee onboarding and continuous education.
- Analyzed incident reports to identify trends and areas for safety improvement.
- Updated and maintained safety documentation, keeping records accurate for audits and compliance checks.
- Orchestrated successful certification of company under recognized safety management standards.
- Educated employees on hazardous waste management, emergency response and safe work practices.
Education
Building Trades Certificate - Building Trades
Buckeye Vocational Center
Rio Grande, OH05-1984
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- HIPAA Compliance
- Patient confidentiality
- Venipuncture Expertise
- Patient support
- Data Entry
- Medical terminology knowledge
- EMR recordkeeping
Timeline
Phlebotomist/Patient Access Representative
Rivers/Marshall Health
02.2022 - Current
Phlebotomist/Medical Assistant
Jeanne Ingles Family Practice
03.2012 - 02.2022
EMT
Wayne County EMS
01.2003 - 05.2012
Safety Manager
American Woodmark
04.1999 - 03.2012
Building Trades Certificate - Building Trades
Buckeye Vocational Center
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