Enthusiastic aviation professional with 2 years in airline ground operations, quickly promoted from Ramp Agent, Ramp Supervisor, Ramp Trainer then Ramp Manager Skilled in ramp operations, crew training, safety compliance, and process improvement.
Overview
3
3
years of professional experience
Work History
Ramp Manager
Innovative Handling Solutions
Minneapolis, MN
05.2026 - Current
Safety Team Member
MAC MSP Tow Movement area license
Oversaw ramp operations, ensuring efficient aircraft turnaround and resource allocation
Oversaw a team of 60 Agents, Supervisors, Operations Coordinators and Trainers
Implemented safety protocols, enhancing compliance and reducing incidents on ramp activities
Oversaw scheduling to ensure operational needs are best met
Ramp Trainer
Innovative Handling Solutions
Minneapolis, MN
09.2025 - Current
Assisting onboarding, initial and recurrent training for new agents, supervisors and operation coordinators
Trained employees to ensure safety and compliance with Baggage handling, Aircraft Handling, Non-movement area driving, Movement area driving to include Aircraft Pushback and towing operations, Airstairs, Cargo loader training and Aircraft security search training
Updated, Maintained and ensured compliance in company training records as well as multiple different airline specific training records
Ramp Supervisor
Innovative Handling Solutions
Minneapolis, MN
08.2024 - Current
Lead Teams of up to 10 Ramp Agents to ensure Safe and efficient arrival and departure of aircraft
Coordinate the arrival of aircraft diversions with Airside Operations, Terminal Operations, Fuelers, CBP, IHS Staff and the Airline Company
Coordinate Charter operations on remote pad areas according to the Airline, Aircraft and Airport needs
Ensure Aircraft where loaded properly while working with global load control for Condor, Iceland Air, Air Canada, Allegiant, Aer Lingus and Denver Air Connection
Pushback and tow aircraft in a safe and efficient manner
Achieve and maintain Ground Security Coordinator qualification
Ramp Agent
Innovative Handling Solutions
Minneapolis, MN
03.2024 - 08.2024
Job duties include Marshaling aircraft, Wing walking, loading, and unloading bags promptly to satisfy the needs of customers
Operated a large variety of Vehicles including Baggage tugs, pushback tugs, Cargo loaders, Trucks and cars
General Manager/Flight School Manager/Certified Flight Instructor at Columbia Jet CenterGeneral Manager/Flight School Manager/Certified Flight Instructor at Columbia Jet Center