Thomas Iuppa
Boulder,CO
Summary
Results-oriented professional with a passion for driving change and shaping the future of the cycling industry. Proven track record of applying unique experience and thought processes to solve challenging problems. Seeking an opportunity to be a representative of change and challenge the status quo.
Overview
1
1
year of professional experience
Work History
Brand Experience Specialist
Orbea
Boulder, CO
02.2024 - Current
- Successfully planned and managed nationwide test and expo experiences by coordinating consumer activations, event logistics, and travel arrangements for both myself and the support team.
- Developed comprehensive per-event performance reports based on desired objectives and actual attainments.
- Efficiently managed the upkeep of van and trailer.
- Maintained a high standard of safety and functionality for all inspected bicycles.
- Analyzed customer feedback, market trends, and competitive intelligence with commercial team.
- Created presentations and reports based on field research findings.
- Managed interdepartmental coordination between teams in the US and Spain, fostering efficient project execution.
- Cultivated rapport with key stakeholders, such as dealers, distributors, and end consumers.
- Managed budgets effectively to maximize operation efficiency.
- Implemented solutions to enhance performance based on identified opportunities for optimization.
- Contributed towards the creation of efficient procedures in partnership with Spanish team.
Lead Mechanic
Toms Pro Bike
Victor, NY
11.2020 - 2023
- Acquired skills in assembling, repairing, and diagnosing bikes.
- Gained valuable experience in customer service and sales by actively interacting with customers on the store floor.
- Managed the coordination and execution of local races, group rides, fundraisers, and community events.
- Developed and executed an effective outreach program resulting in increased customer engagement and enhanced usefulness.
Territory Sales Executive
Vivid Racing
Gilbert, AZ
2017 - 2019
- Successfully coordinated product distribution for two prominent brands, resulting in over 3.5M in annual sales while concurrently managing a personal misc. sales pipeline of about 1.4M
- Leveraged entrepreneurial experience to penetrate untapped markets and enhance brand visibility
- Analyzed and communicated data related to customer experience, brand recognition, and sales growth for both organizations
- Utilized CRM software for lead tracking and account management during sales cycle.
- The total sales volume of the Armytrix brand witnessed a remarkable 36% rise during my first year
- Managed multiple social media platforms to enhance brand visibility and outreach in diverse regions
- Consistently processed invoices ranging from five to six figures in value
- Proficient in providing high-value clients with exemplary service.
Principal
Rochester Performance European
Rochester, NY
2011 - 2014
- Demonstrated expertise in sales management with a focus on establishing and maintaining relationships with diverse providers.
- Managed and served as primary customer liaison across multiple communication channels, such as phone calls, emails, online forums, and walk-in interactions.
- Successfully engaged customers by organizing and participating in a range of community events such as car shows, open houses, and 'Top Gear Nights'.
Education
Some College (No Degree) - Business Management
Hobart & William Smith Colleges
Geneva, NYSkills
- Confident Self Starter
- Compelling Relationship Builder
- Time Management
- Brand Positioning
- Promotional Planning
- Trend tracking
- Client Relationship Management
References
Steve Shaffer
Director, Borg Warner
(248) 515-3685
steve.shaffer@delphi.com
Nathan Werner
Brand Development Manager, Orbea Bicycles
(484) 513-6690
nathanross08@gmail.com
Austin Smith
Senior Sales Associate, Vivid Distributing
(480) 452-9157
austin@vividracing.com
Affiliations
- Flea Market Vendor with a focus on selling thrifted clothing and "resto-mod" bicycles with an emphasis on sustainability. Used creative marketing techniques to ensure visibility in an otherwise crowded marketplace.
- Owned and operated a bicycle studio specializing in fixing community bikes for free or low cost with an emphasis on kids, disabled, or transportation bicycles.
Timeline
Brand Experience Specialist
Orbea
02.2024 - Current
Lead Mechanic
Toms Pro Bike
11.2020 - 2023
Territory Sales Executive
Vivid Racing
2017 - 2019
Principal
Rochester Performance European
2011 - 2014
Some College (No Degree) - Business Management
Hobart & William Smith Colleges
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