Highly skilled and motivated Hospitality Operations and General Manager with the talents and abilities for full venue operational management under demanding circumstances. Highly skilled with ordering, scheduling, inventory tracking and budgetary requirements.
Overview
16
16
years of professional experience
Work History
Operations Manager
The Green
01.2023 - Current
Led hiring onboarding and training of new hires to fulfill business needs
Cocktail and Menu development
Placed all FOH, Beer and Liquor Orders on a weekly basis, worked with BOH on their product orders and cost analysis
Scheduling, payroll as well as invoice analysis in order to keep COGS, as well as payroll percentage on track and within budget
Private event administration
Golf league administration
General Manager/Operations Manager
Bonhomme Hospitality Group
10.2016 - 04.2022
Successfully led Celeste and Disco for almost 6 years generating on average 5.5 million dollars of gross sales yearly on a 5 day operations schedule per week from 2016-2022
Personally handled every aspect of operations. All orders, schedules, payroll, tip and cash management, hiring, training and menu development
Oversaw all cash management, tips and cash drops and bank deposits as well as filing weekly payroll
Led weekly profit and loss analysis keeping operation and COGS cost to strict budgetary numbers
Helped operate and successfully administer almost 1 million dollars in private event business a year at the venue from, full venue high end weddings to 30 person corporate happy hours
Successfully managed on a weekly basis 4 managers, a staff of almost 60 total employees to the highest of service standards in one of the most complex and intricate hospitality venues in Chicago
General Manager
CPG Restaurants
04.2014 - 10.2016
Oversaw a 7 day a week, 18 hour a day Food Venue at Cheesie's Belmont Location
Ran the Bar and Beer program and oversaw all FOH orders
Helped run Offsite events such as our tents at Lollapalooza and Riot Fest
Helped build from the ground up the Whiskey Business Venue
Was tasked with overseeing all aspects of operations at Whiskey Business, all orders, Payroll, Hiring, Schedules, Invoices as well as being a daily floor manager
General Manager
The Central
10.2011 - 04.2014
Oversaw all FOH hiring and scheduling
Oversaw all daily floor operations
Oversaw all cash management and tip management Over
Handled all FOH ordering for liquor and beer as well as filed all invoices, handled paying all checks and invoices
General Manager
Eat Well Drink Better INC
07.2009 - 10.2011
General Manger Lasalle Power Co.
Operations Manager English Restaurant
Handled daily floor operations at 2 multi story venues to the highest of service standards
Handled all hiring Scheduling and training for Lasalle Power Co.
Completed all weekly liquor and beer ordering for both venues
Organized security teams for both Venues
Successfully Administered Private events for both venues
Operations Manager at Green Globe Inc/Green Globe Brokerage/Green Globe DieselOperations Manager at Green Globe Inc/Green Globe Brokerage/Green Globe Diesel