Thomas Jarnagin
Sellersburg,IN
Summary
Adept at fostering robust customer relations and driving business growth, my tenure at EAC Fence showcased my ability to exceed client expectations through meticulous attention to detail and effective contract management. Leveraging skills in relationship building and process improvement, I successfully managed high-value projects, enhancing team productivity and customer satisfaction.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Business Owner /Commercial Sales Representative /Senior Project Manager
EAC Fence
01.2020 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Improved team productivity with ongoing training and development programs, fostering culture of continuous improvement.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Built a strong network of industry contacts through active participation in professional associations and networking events.
- Managed a portfolio of high-value accounts, ensuring timely follow-ups and maintaining strong relationships.
- Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
- Sold and managed the installation of 1350' +/- of security fence and gates at the L&N Building.
- Sold and managed the installation of 2800' +/- of 10' tall security fence and automated gates at the Jefferson County Sheriff's Department.
- Sold and managed the installation of 166' of 12' tall security fence and gates for the kitchen piping replacement at Roederer Correctional Complex.
- Sold and managed the installation of 8' tall security fence and gates for the sewer pump replacement at Luther Luckett Correctional Complex.
Commercial Sales Representative /Construction Project Manager
Cardinal Fence And Security
09.2016 - 11.2019
- Negotiated contracts with clients, focusing on mutually beneficial terms and long-term partnerships.
- Cultivated referral-based leads through diligent relationship-building efforts with satisfied customers.
- Presented bids and contracts for potential clients to review during meetings.
- Drafted, submitted and processed sales contracts for orders received.
- Increased sales revenue by establishing new client relationships and nurturing existing ones.
- Built a strong network of industry contacts through active participation in professional associations and networking events.
- Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
- Put together estimates, specifications, and other project documents.
- Scheduled workforce needs with superintendents and allocated company resources to meet project requirements.
- Sold and managed new sallyport automated overhead gates and fence at Luther Luckett Correctional Complex.
- Sold and managed 400' +/- 10' tall security fence and gates at the new segregated housing unit at Luther Luckett Correctional Complex.
Commercial Sales Representative /Construction Project Manager
Metro Fence
08.2008 - 09.2016
- Negotiated contracts with clients, focusing on mutually beneficial terms and long-term partnerships.
- Cultivated referral-based leads through diligent relationship-building efforts with satisfied customers.
- Presented bids and contracts for potential clients to review during meetings.
- Drafted, submitted and processed sales contracts for orders received.
- Increased sales revenue by establishing new client relationships and nurturing existing ones.
- Built a strong network of industry contacts through active participation in professional associations and networking events.
- Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
- Put together estimates, specifications, and other project documents.
- Scheduled workforce needs with superintendents and allocated company resources to meet project requirements.
- Sold and managed the installation of 2400' of 10' tall security fence at the Roederer Correctional Complex. The project included four overhead slide gates with operators.
Vehicle Assembly Technician
Ford Motor Company
06.1999 - 08.2008
- Assembled parts correctly according to specifications, reducing quality issues.
- Completed tasks on time to meet quality and safety standards.
- Recognized and reported defective material and equipment to shift supervisor.
- Inspected completed products to encourage quality and adherence to company standards.
- Trained new assembly personnel on proper use of equipment.
- Operated hoists, cranes and other heavy machinery to transport materials and parts.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
Inside Sales Representative
Merchants Metals
06.1990 - 06.1999
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Education
High School Diploma -
Clarksville High School
Clarksville05-1988
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Relationship Building
- Employee Training
- Staff hiring
- Scheduling
- Employee Scheduling
- Business marketing
- Process Improvement
- Contract Management
Certification
- OSHA Certified
- First Aid Certification
Timeline
Business Owner /Commercial Sales Representative /Senior Project Manager
EAC Fence
01.2020 - Current
Commercial Sales Representative /Construction Project Manager
Cardinal Fence And Security
09.2016 - 11.2019
Commercial Sales Representative /Construction Project Manager
Metro Fence
08.2008 - 09.2016
Vehicle Assembly Technician
Ford Motor Company
06.1999 - 08.2008
Inside Sales Representative
Merchants Metals
06.1990 - 06.1999
- OSHA Certified
- First Aid Certification
High School Diploma -
Clarksville High School
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