Thomas Jeffrey Edwards
San Luis Obispo
Summary
Experienced Food Service Manager with a proven record of accomplishment of overseeing and perfecting food service operations. Proficient in managing staff, inventory, and budgets to ensure efficient and profitable operations. Skilled in supporting high standards of food quality, safety, and customer service.
Overview
15
15
years of professional experience
Work History
MCA CREATOR/FOUNDER/PRESIDENT
Candles for Kids, Inc.
08.2017 - Current
- Organized and facilitated board meetings, strategic planning sessions, and annual conferences.
- Represented the organization at community events and public forums to promote its mission.
- Established fundraising strategies to increase financial support for programs and services.
LEAD BARTENDER/BANQUET MANAGER/SERVER/TRAINER
Cafe Roma Restaurant
San Luis Obispo
05.2012 - 05.2024
- Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
- Maintained bar inventory, ordered supplies, and restocked items as necessary.
- Ensured compliance with all federal, state, local regulations, and safety standards for alcoholic beverages.
- Supervised other staff members to ensure tasks were completed correctly and efficiently.
- Managed all aspects of event planning including budgeting, scheduling, vendor selection, management, menu selections, creation, decorations.
RESTAURANT OPERATIONS MANAGER
Apple Farm Restaurant
San Luis Obispo
09.2013 - 08.2015
- Ensure adherence to health and fire safety regulations and demonstrate proficiency in HACCP.
- Maintained and monitored food safety standards to ensure compliance with health regulations.
- Monitored inventory levels to ensure adequate supply of products and ingredients.
- Trained employees on work standards and company procedures.
- Advocated for continuous learning by encouraging employees to explore new ideas and concepts.
General Manager
Jack in the Box
Pismo Beach
08.2010 - 09.2013
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and supported effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Used the companies Voice of the Guest to bring customer service scores to an all time high for my store location. The results occurred the first month I arrived and continued throughout my employment.
Education
Associate of Arts - Liberal Arts and Sciences
College of the Sequoias
06.1992
High School Diploma -
Tulare Western High School
06.1990
English Education & Musical Theater
California State University, Bakersfield
Skills
- Inventory
- Problem-Solving
- Computer Literacy
- Common Sense
- Strong Communication Skills
- Restaurant operations management
- Staff Management
- Schedule Coordination
- Customer-Oriented
- Full-service restaurant background
- Wine Knowledge
- Team Management
- Labor and food cost control
- Organization and prioritization
- Catering Coordination
- Event Planning
Accomplishments
- Established a 501c3 nonprofit organization that provides disadvantaged children with birthday celebrations.
- Recognized as 'Hometown Hero of the Week' by KSBY.
- Highlighted in the Tribune for philanthropic initiatives.
Timeline
MCA CREATOR/FOUNDER/PRESIDENT
Candles for Kids, Inc.
08.2017 - Current
RESTAURANT OPERATIONS MANAGER
Apple Farm Restaurant
09.2013 - 08.2015
LEAD BARTENDER/BANQUET MANAGER/SERVER/TRAINER
Cafe Roma Restaurant
05.2012 - 05.2024
General Manager
Jack in the Box
08.2010 - 09.2013
Associate of Arts - Liberal Arts and Sciences
College of the Sequoias
High School Diploma -
Tulare Western High School
English Education & Musical Theater
California State University, Bakersfield
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