Thomas Jenkins

Paxton, Shreve & Hays, Inc.

08.1981 - 04.2024

Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Managed crisis situations effectively while minimizing disruption to daily operations.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Streamlined organizational processes by evaluating current systems and implementing improvements.
Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Delivered operational excellence by optimizing resources, processes, and overall cost structure.
Reduced operational costs through strategic cost management initiatives.