Thomas Jerome
Experienced Businessman, Sales, Oilfield work
Dickinson
Summary
Dynamic operations supervisor skilled in safety compliance, employee training, and equipment maintenance. Proven ability to enhance operational efficiency and foster strong customer relationships.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Supervisor, tank and rental department
NDEnergy Services
Dickinson
02.2018 - 06.2026
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained new employees on proper procedures and operational techniques.
- Coordinated team schedules to optimize workflow and resource allocation.
- Conducted regular inspections to maintain equipment and facility integrity.
- Facilitated communication between departments to resolve operational issues promptly.
- Monitored inventory levels and coordinated supplies for uninterrupted operations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
Water transfer
NDES
Dickinson
02.2018 - 02.2020
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Sales Representative
MBI Energy Services
Belfield
03.2012 - 02.2018
- Cultivated relationships with clients to assess and address their energy service needs, enhancing customer loyalty.
- Developed key customer relationships to increase sales.
- Executed market research to discover and evaluate new sales opportunities in the energy services sector, driving strategic growth.
- Provided product knowledge and support to customers throughout the sales process.
- Presented solutions tailored to client requirements during sales meetings and presentations.
- Collaborated with internal teams to ensure timely service delivery and customer satisfaction.
- Responded to inquiries from prospective customers about product and service features, facilitating informed purchasing decisions.
Owner/Manager
Good fells pizza restaurant
West Fargo
07.2005 - 04.2012
- Managed daily operations of a busy pizza restaurant with high customer demand.
- Supervised kitchen staff to ensure efficient food preparation and service quality.
- Developed and implemented menu items based on customer preferences and trends.
- Oversaw inventory management to maintain stock levels and reduce waste.
- Trained new employees in food safety practices and customer service standards.
- Coordinated marketing efforts to attract new customers and promote special events.
- Handled customer inquiries and resolved complaints to enhance dining experience.
- Established vendor relationships for sourcing fresh ingredients and supplies efficiently.
Education
Bachelor of Science - Business Management
University of North Dakota, Dickinson State Univer
Grand Forks ND, Dickinson North Dakota05-1996
Skills
- Tank operations
- Operations supervision
- Safety compliance
- Equipment maintenance
- Inventory management
- Employee training
- Customer relationship management
Certification
- I do have a CDL license. I am certified in operating the loader spotting certification. Skid steer operating and I have been through safety training through almost all of the major oilfield companies
Timeline
Supervisor, tank and rental department
NDEnergy Services
02.2018 - 06.2026
Water transfer
NDES
02.2018 - 02.2020
Sales Representative
MBI Energy Services
03.2012 - 02.2018
Owner/Manager
Good fells pizza restaurant
07.2005 - 04.2012
Bachelor of Science - Business Management
University of North Dakota, Dickinson State Univer