Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Jherel

Summary

Developed strong organizational and time-management skills in fast-paced environment. Adept at managing inventory, handling stock, and maintaining well-organized workspace. Seeking to transition into new field where these transferrable skills can be utilized effectively.

Overview

8
8
years of professional experience

Work History

Seasonal Overnight Operations Stocker and Receiver

Whole Food Market
07.2024 - 12.2024
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Stocked designated items on shelves, end caps and displays.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Interacted with guests in friendly and knowledgeable way.
  • Answered customer questions and provided detailed product information.
  • Picked and packed order items.
  • Received new stock and input values into computer system.
  • Worked effectively in fast-paced environments.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Promoted a safe shopping environment by adhering to food safety standards when handling perishable items.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.

Operations / Fulfillment Specialist

Saks Fifth Avenue
06.2019 - 07.2024
  • Utilized RF scanners to accurately track movement of merchandise within facility.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Aided in loading customer orders onto delivery trucks for shipment.
  • Received incoming shipments and verified contents against orders, invoices & packing slips.
  • Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
  • Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
  • Maintained records of all incoming products, including quantity received and location in warehouse.
  • Unloaded trucks manually, using a hand truck or dolly when necessary.
  • Sorted and labeled items according to size, type, style, color, or product code.
  • Organized backroom storage areas by item type to maximize space utilization.
  • Assisted in cycle counts as required for maintaining accurate inventory levels.
  • Updated computerized tracking systems with new stock information such as quantity received, unit cost and total value of shipment.
  • Processed returns from customers ensuring that any refunds were properly credited back to their accounts.
  • Ensured compliance with safety regulations while working in the receiving area.
  • Made use of devices such as tablets, cellphones, and computers to locate online orders throughout the store.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Seasonal Operations Picker & Packer

Bloomingdale's Department Store
09.2023 - 01.2024
  • Pulled orders quickly to maintain demanding productivity goals.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
  • Picked and packed order items.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Scanned and verified UPC codes for all products to aid in identification.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Interacted with guests in friendly and knowledgeable way.
  • Displayed excellent attention to detail, ensuring all orders were picked and prepared accurately according to customer specifications.
  • Participated in regular training sessions to stay updated on best practices and new technologies related to picking processes.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Prepared and checked outbound shipments for accuracy.

Seasonal Pick & Packer

Julie Vos
07.2023 - 12.2023
  • Accurately tracked customer orders, identified, and resolved any issues during order fulfillment.
  • Streamlined inventory management to eliminate the need for stock replenishment.
  • Picked and packed jewelry based on customer's online order.
  • Built rapport with clients by providing quality customer service and problem solving.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
  • Counted items to verify accuracy of orders.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Cleaned and maintained production area and equipment.
  • Packaged fragile items with cushioning material.
  • Improved team collaboration through effective communication and coordination with coworkers.

Operations Receiving Associate

FAO Schwarz Inc.
08.2022 - 09.2023
  • Maintained accurate records of inventory, orders, and shipments
  • Resolved customer inquiries quickly and effectively while maintaining a professional demeanor
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Boosted overall warehouse productivity by collaborating with team members on various tasks such as unloading trucks, sorting products, and updating inventory systems.
  • Contributed to a positive work culture within the receiving department by actively participating in team meetings, training sessions, or other group activities.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Collaborated with other departments to coordinate activities related to operations management
  • Loaded items onto pallets or into containers for shipment
  • Monitored stock levels and notified supervisor when supplies needed to be replenished.
  • Located merchandise from shelves and storage areas to fill orders
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders
  • Wrapped and moved pallets to designated carrier area
  • Participated in weekly staff meetings to discuss new products and promotions and brainstorm ideas for improvement
  • Stored returned items in designated area according to company policy
  • Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.

Warehouse Package Handler

United Postal Service, UPS
08.2019 - 10.2021
  • Inspected incoming shipments for damage or defects, reporting any discrepancies immediately.
  • Worked collaboratively with other team members to complete projects in a timely manner.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Lifted and slid packages weighing up to 70 pounds on conveyor belts to transport items.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Followed all safety and security protocols to minimize risk of injury.
  • Balanced heavy workloads with tight deadlines, consistently meeting or exceeding goals in a fast-paced warehouse environment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Implemented time-saving tactics that enabled quicker processing of orders without compromising accuracy or quality.
  • Checked products for damage or other issues before packing into boxes.

Furniture Mover /Lead Warehouse Associate

Oz Moving & Storage
05.2018 - 08.2019
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 150 lbs.
  • Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
  • Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
  • Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
  • Maintained clean and organized moving trucks, ensuring all equipment was readily available for each job.
  • Enhanced customer satisfaction by carefully wrapping and packing delicate furniture items for safe transportation.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.
  • Followed verbal and written instructions to properly move and ship products.

Shoes /Stock Room Associate

Century 21 Department Store
08.2016 - 05.2019
  • Greeted customers and provided exceptional customer service.
  • Developed strong product knowledge, enabling effective communication with customers about features and benefits of various footwear options.
  • Conducted regular cleaning duties, ensuring a sanitary and inviting store environment for customers.
  • Maintained a visually appealing and organized store environment, increasing overall shopping experience.
  • Worked closely with the management team to implement new strategies for increased revenue opportunities.
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Measured customers' feet using Brannock device to determine proper shoe size.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Collaborated with fellow associates to create visually appealing displays that showcased current trends and seasonal styles.
  • Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Provided product demonstrations to highlight features, benefits and value features and increase customer satisfaction.
  • Kept up-to-date with latest fashion trends and emerging brands, offering knowledgeable advice to customers seeking guidance on shoe selections.
  • Utilized store''s computer system to manage customer orders and track inventory levels, ensuring a seamless buying process for clients.
  • Contributed to increased sales by promptly restocking shelves with high-demand items during peak shopping hours.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.

Education

High School Diploma -

Fordham High School For The Arts
The Bronx, NY
06-2015

Skills

  • Willing to learn
  • Positive attitude
  • Flexible schedule
  • Time management
  • Urgency
  • Pallet jack handling
  • Strategic planning
  • Heavy lifting
  • Loading and unloading
  • Punctual and reliable
  • Customer service
  • Attention to detail
  • Critical thinking
  • Decision-making
  • Data entry
  • Verbal and written communication
  • Teamwork and collaboration
  • Multitasking
  • Self-awareness
  • Relationship building
  • Leadership development
  • Documentation and recordkeeping

Timeline

Seasonal Overnight Operations Stocker and Receiver

Whole Food Market
07.2024 - 12.2024

Seasonal Operations Picker & Packer

Bloomingdale's Department Store
09.2023 - 01.2024

Seasonal Pick & Packer

Julie Vos
07.2023 - 12.2023

Operations Receiving Associate

FAO Schwarz Inc.
08.2022 - 09.2023

Warehouse Package Handler

United Postal Service, UPS
08.2019 - 10.2021

Operations / Fulfillment Specialist

Saks Fifth Avenue
06.2019 - 07.2024

Furniture Mover /Lead Warehouse Associate

Oz Moving & Storage
05.2018 - 08.2019

Shoes /Stock Room Associate

Century 21 Department Store
08.2016 - 05.2019

High School Diploma -

Fordham High School For The Arts

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Thomas Jherel