Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Thomas Johnson

Tinton Falls,NJ

Summary

Highly Motivated, Results-Driven restoration technician with management experience

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Chief

Servpro
Eatontown, NJ
03.2020 - Current
  • Onsite lead for assigned projects throughout the state
  • Directly reporting to upper management on status of projects
  • Laying out the details with the customer and reporting any issues that arise
  • Keeping the customer updated with how the project is running
  • Resolving any issues and or concerns the customer may have
  • Leading a crew of three to ensure workload is spread effectively and all task are complete on time
  • Discussing concerns crew members may have and reporting directly to upper management
  • Enter all details of the project on mitigation management software
  • Provide upper management with solutions to daily issues in order to improve overall projects
  • Training new employees on daily job functions
  • Planned daily activities to accomplish team objectives while adhering to high quality standards.
  • Maintained safety by implementing effective procedures regarding hazardous actions, materials and items.
  • Managed team according to company standards and compliance requirements.

Restoration Technician

01.2019 - 03.2020
  • Effectively assist in drying and restoring customers property to the condition it was prior to the damages
  • Utilize necessary basic tools daily in order to complete projects
  • Utilize power tools daily
  • Providing the utmost customer service experience to the customer
  • Utilizing time effectively to meet specific deadlines
  • Working on multiple projects which include fire damage, mold, sewage damage, water damage and biohazard

Restoration Laborer

Servpro
Eatontown, NJ
07.2018 - 01.2019

Education

Highschool Diploma -

Monmouth Regional High School

Skills

  • Excellent customer service approach
  • Strength in
  • Task Prioritization and Organization
  • Proficient Time Management and Problem Solving
  • Ability to work individually or with a team in a fast-paced environment
  • Excellent Adaptability to Technological Innovation
  • Proficient in using any and all types of hand and power tools
  • Mold Remediation
  • Company Safety Policies
  • Crew Direction

Certification

Applied structural drying certification

Water damage restoration technician certification


Timeline

Crew Chief

Servpro
03.2020 - Current

Restoration Technician

01.2019 - 03.2020

Restoration Laborer

Servpro
07.2018 - 01.2019

Highschool Diploma -

Monmouth Regional High School

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