Thomas Johnson
Toledo,OH
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Knowledgeable UPS skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer and problem-solver. Superb mentorship over more than 2 years. Talented professional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team. Goal-driven Trainer successful in working with both students and leadership to develop interesting and successful training programs. First-rate problem-solving, program management and team-building abilities. Bringing [Number] years of experience assessing training needs and conceptualizing training materials.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Lawn Care Technician
Luke Lawn Care LLC.
Toledo, OH
04.2024 - Current
- Performed regular lawn maintenance, such as mowing, edging, trimming, and aerating.
- Inspected properties for weeds, pests, diseases, and other issues that could affect the health of grass or plants.
- Applied fertilizers and herbicides to lawns according to manufacturer's instructions.
- Utilized power tools such as mowers, trimmers, blowers, and edgers.
- Operated tractors with attachments such as spreaders and sprayers.
- Answered customer questions regarding care and general knowledge of landscape.
Subcontractor
Derby's
Toledo, OH
11.2023 - Current
- Assessed and reviewed subcontractor performance to ensure compliance with terms and conditions of contracts.
- Monitored subcontractor activities, including work progress, labor costs, materials used, and other related issues.
- Inspected job sites for quality control purposes.
- Assisted in the preparation of construction contracts and agreements, ensuring accuracy and compliance with applicable laws.
- Reviewed and interpreted blueprints, specifications, and other technical documents to ensure accurate project execution.
- Performed regular inspections to ensure quality control standards were being met throughout the project life cycle.
Package Sorter
UPS
Maumee, OH
11.2000 - 12.2022
- Organized packages according to size and weight specifications.
- Scanned barcodes on packages to ensure accuracy of delivery.
- Unloaded incoming shipments from conveyor belts.
- Recorded package information into computer system.
- Sorted parcels according to postcode destinations.
- Operated forklifts, pallet jacks and other equipment as needed.
General Manager
Chevy's place
Toledo, OH
01.2021 - 04.2022
- Maintained security at club entrances and exits, ensuring that only authorized personnel entered the premises.
- Enforced safety regulations for patrons by monitoring behavior, alcohol consumption, and dress code compliance.
- Monitored crowd control during peak hours to prevent overcrowding and maintain orderliness.
- Provided assistance to medical staff in cases of emergency situations involving intoxicated customers.
- Responded quickly to altercations between patrons, mediating disagreements as needed.
General Manager
Cock N' Bull
Toledo, OH
06.2010 - 05.2018
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Truck Unloader
FedEx
Toledo, OH
01.1997 - 11.2000
- Unloaded freight from trucks, containers, and railcars with the use of a forklift or pallet jack.
- Loaded outbound shipments onto trucks, trailers, and railcars according to customer requirements.
- Reported any damaged goods to supervisor immediately upon unloading.
- Moved freight from one area of the warehouse to another using hand-trucks or carts when necessary.
- Assisted in packing orders for customers when needed following established procedures for packaging fragile items safely.
- Assisted in navigating large loads to assigned areas.
Track Supervisor
Sportway of Toledo
Toledo, OH
03.1994 - 01.2000
- Managed staff of 15 track workers, ensuring that all safety protocols were followed.
- Monitored rail and track conditions to ensure compliance with Federal Railroad Administration regulations.
- Conducted regular inspections of tracks and equipment to identify any potential hazards or defects.
- Responded quickly to emergency situations involving railroad accidents or derailments.
- Ensured accurate record keeping of all equipment repairs and replacements conducted by the department.
Roofing Contractor
Fry Roofing
Toledo, OH
04.1993 - 01.1998
- Inspected roofing materials for defects and damages.
- Ensured that all safety protocols were followed during roofing operations.
- Removed old roof coverings prior to installation of new ones.
- Cleaned up debris from job sites daily upon completion of each project.
- Performed minor repairs on gutters and downspouts when needed.
Busboy/caddy
Inverness Country Club
Toledo, OH
03.1992 - 10.1994
- Greeted guests and provided them with menus.
- Provided prompt service to customers when they requested items or assistance.
- Assisted golfers with finding and retrieving their golf balls from the course.
- Gave advice to golfers on how to play certain holes.
- Provided detailed knowledge of the rules of the game, etiquette and safety regulations.
- Communicated effectively with golfers regarding their needs and expectations.
Education
Some College (No Degree) - Business
University of Toledo
Toledo, OHSome College (No Degree) - emt
Owens Community College
Perrysburg, OHSkills
- Team Collaboration
- Jobsite Safety
- Strong Work Ethic
- Flexible and Adaptable
- Physically Fit
- Heavy Lifting
- First Aid Training
- Team building
- Reliability
- Teamwork and Collaboration
Certification
- fork lift certified.
- Sub contracting
- Construction
Timeline
Lawn Care Technician
Luke Lawn Care LLC.
04.2024 - Current
Subcontractor
Derby's
11.2023 - Current
General Manager
Chevy's place
01.2021 - 04.2022
General Manager
Cock N' Bull
06.2010 - 05.2018
Package Sorter
UPS
11.2000 - 12.2022
Truck Unloader
FedEx
01.1997 - 11.2000
Track Supervisor
Sportway of Toledo
03.1994 - 01.2000
Roofing Contractor
Fry Roofing
04.1993 - 01.1998
Busboy/caddy
Inverness Country Club
03.1992 - 10.1994
Some College (No Degree) - Business
University of Toledo
Some College (No Degree) - emt
Owens Community College
- fork lift certified.
- Sub contracting
- Construction
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