Thomas Johnston

• Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
• Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
• Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
• Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
• Increased longevity of HVAC systems by performing preventive maintenance.
• Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
• Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
• Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
• Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
• Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
• Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
• Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
• Increased overall productivity by consistently completing tasks within projected timeframes, reducing need for follow-up visits.
• Contributed to a high standard of workmanship by following company guidelines and adhering to local codes during installations and service calls.

Accompanied owner to installation appointments to assist in clarifying scope of work to customer and design systems to optimize efficiency.

Responded to emergency service calls for immediate repairs or diagnostic and acquisition of correct OEM replacement of failed components.

Utilized knowledge of industry and connections with different suppliers to find replacement OEM parts or suitable alternatives.

Supervised field installations of junior installation technicians of new equipment ensuring code compliance.

Evaluated system efficiency and deficiencies through use of specialized tools and determined corrective action meeting needs of customer.

Offered customers alternative corrective solutions if best practices were not a feasible solution.

Assisted and eventually lead installations of residential and light commercial HVACR systems.

Assisted lead in installation of new HVAC systems, change outs of old equipment, and repair of existing equipment.

Painted interior and exterior of existing homes and some light trim carpenter work.

Renovated existing homes, additions from foundation to paint (excluding electrical and mechanical systems), built new custom structures made of wood.

Deployed with C Battery 3/112th FA in support of Operation Enduring Freedom. Mission was to reclassify Military Occupational Specialty from 13B to 31B after completion of 31B school. Unit was tasked with deploying to Germany and back fill units that had deployed down range. Our role was to fill in as in garrison military police and perform necessary duties to keep various US installations in Germany safe and residents compliant with the local law and USMCJ.

Carpenters helper