Thomas Jones
Memphis,TN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Business Owner
Bones & Yams Restaurant
07.2019 - 08.2023
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Trained and motivated employees to perform daily business functions.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Truck Driver
Perimeter Trucking
10.2007 - 07.2019
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Monitored and managed fuel consumption and expenses for management reporting.
- Verified contents of inventory loads against Bills of Lading.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Over the Road Truck Driver
USA Trucking
05.2004 - 10.2007
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Maximized load safety by balancing, securing, and weighing products.
- Inspected load security and checked for damages.
Driver
Greyhound
12.1999 - 08.2003
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned vehicle regularly to maintain professional appearance.
Education
Political Science
College of The Ozarks
Clarksville, ARHigh School Diploma -
Warren High School
Warren, AR04.1983
Skills
- Employee Development
- Quality Assurance
- Employee Training
- Staff Management
- Customer Service
- Task Delegation
Timeline
Business Owner
Bones & Yams Restaurant
07.2019 - 08.2023
Truck Driver
Perimeter Trucking
10.2007 - 07.2019
Over the Road Truck Driver
USA Trucking
05.2004 - 10.2007
Driver
Greyhound
12.1999 - 08.2003
Political Science
College of The Ozarks
High School Diploma -
Warren High School
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