Thomas Jones

• Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
• Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.

Responsible for sales growth and liquor waste, managing inventory, receiving and handling cashouts, scheduling and management of 50+ team members

• Consistently recognized for beer sales growth, contributing to an increased focus on craft beer sales within the brand
• Handling guest complaint resolutions
• Closed out cash register and prepared cashier report at close of business.
• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
• Conducted competitive analysis to stay ahead of trends, adapting offerings to meet market demands.
• Led training sessions for new staff, improving service quality and team cohesion.

• Lead line cook, responsible for food quality and kitchen cleanliness
• During this period I was also the lead station trainer as well as a corporate new store opener, overseeing the kitchen training of new team members throughout the east coast