Thomas Jones
Colcord,OK
Summary
Adept at equipment operation and fostering clear communication, I significantly enhanced productivity and safety compliance at McKee Foods. My experience spans utility work to customer service, where I consistently exceeded employer expectations by mastering diverse roles and mentoring new hires, demonstrating both hard and soft skills critical to dynamic work environments.
Overview
12
12
years of professional experience
Work History
Production Utility Worker
McKee Foods
08.2019 - Current
- Ensured safety regulations by adhering to protocols during daily operations.
- Conducted inspections for identifying potential hazards and maintenance needs.
- Adapted to changing work conditions by modifying plans as necessary.
- Communicated effectively with supervisors to report issues and updates.
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
- Assisted in training new hires on company procedures, safety guidelines, and job-specific tasks to ensure a consistent level of service quality across the workforce.
- Completed daily maintenance tasks in record time to maximize productivity.
- Mitigated potential hazards by promptly addressing any safety concerns identified during routine inspections or maintenance tasks.
- Demonstrated flexibility in adapting to changing priorities, assisting in emergency situations as needed while ensuring regular duties were still completed on time.
Retail Cashier
Cherokee Nation Entertainment
05.2018 - 08.2019
- Supported promotional efforts by informing customers of special offers.
- Managed returns and exchanges while following store policy.
- Handled cash, credit, and debit transactions following store procedures.
- Stocked shelves and ensured products were neatly displayed for customers.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Trained new employees on company policies, register operations, and effective communication techniques with customers.
- Enhanced customer satisfaction by providing efficient and accurate cash handling services.
- Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
- Contributed to loss prevention efforts by adhering to cash handling policies and procedures.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
- Supported store merchandising initiatives by restocking shelves and creating visually appealing displays.
Cashier
West Siloam Springs Conoco
02.2013 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Education
High School Diploma -
Colcord High School
Colcord, OK05.2015
Skills
- Equipment operation
- Cleaning procedures
- Safety compliance
- Assembly line
- Product assembly
- Lockout and tagout procedures
- Clear communication
- Willing to learn
Timeline
Production Utility Worker
McKee Foods
08.2019 - Current
Retail Cashier
Cherokee Nation Entertainment
05.2018 - 08.2019
Cashier
West Siloam Springs Conoco
02.2013 - 05.2018
High School Diploma -
Colcord High School
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