THOMAS JORDAN V
SAN FRANCISCO,UNITED STATES
Summary
Hardworking College Student seeking employment. Bringing forth a motivated attitude and a variety of powerful skills. Adept in various social media platforms and office technology programs. Committed to utilizing my skills to further the mission of a company. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Scooper
Over The Moon Creamery
08.2024 - Current
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Ensured optimal product quality by consistently checking inventory and removing expired items.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Increased sales through upselling additional toppings and menu items to customers.
- Aided in inventory management, stocking supplies as needed to maintain sufficient stock levels during shifts.
- Managed cash register duties, accurately handling transactions while maintaining a balanced till at the end of each shift.
Dispenser
Leatherby's
08.2023 - 05.2024
- Greeted customers in a friendly and professional manner and
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Served icecream and sundays
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
Snack bar manager
Lincoln Little League Snack Shack
01.2023 - 06.2023
- Properly stored food items and ingredients in accordance with food safety regulations
- Assisted in the preparation of food items and ensured that all food was served at the proper temperature
- Maintained a clean and organized bar, ensuring compliance with health and safety regulations
- Managed inventory and restocking of bar supplies
Crew member
McDonald's
08.2022 - 02.2023
- Maintained a friendly and professional attitude with customers, resulting in an increase in repeat customers and referrals
- Restocked supplies, cleaned and organized the store, and completed other tasks in a timely manner, resulting in improved efficiency
- Operated a POS system to process payments, refunds, and exchanges
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
Education
Bachelors of Science - Chemistry
University of San Francisco
06.2028
Highschool diploma -
Twelve Bridges High School
06.2024
Skills
- Ability to Work Under Pressure
- Fast Learner
- Customer Service
- Communication Skills
- Compassionate
- Organizational Skills
- Reliability and punctuality
- Patience and empathy
- Cash handling proficiency
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
- First Aid Certification
Timeline
Scooper
Over The Moon Creamery
08.2024 - Current
Dispenser
Leatherby's
08.2023 - 05.2024
Snack bar manager
Lincoln Little League Snack Shack
01.2023 - 06.2023
Crew member
McDonald's
08.2022 - 02.2023
Highschool diploma -
Twelve Bridges High School
Bachelors of Science - Chemistry
University of San Francisco
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