Thomas Jos
Commack,NY
Summary
Adept at elevating patient care and safety at Northwell Huntington Hospital, I leveraged skills in medical record tracking and team building to enhance operational efficiency and staff competency. Demonstrated excellence in maintaining high standards of patient supervision, significantly contributing to a safe and supportive environment. Renowned for exceptional customer service management and problem-solving abilities, ensuring superior patient and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Nursing Assistant
Northwell Huntington Hospital
Huntington , NY
10.2021 - Current
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
Patient Safety Associate
Northwell Huntington Hospital
Huntington, NY
05.2019 - Current
- Functions as a co-worker to the nurse and a key member of the nursing team, and provides patient supervision and communicates changes in patient condition to the nurse in charge.
- Documents accurately on Constant Observation flow sheet.
- Interacts with patients, visitors and staff to support patients's specific needs.
- Provides a safe environment for patient safety.
- Accompanies patient to other departments.
- Reports defective equipment and unsafe conditions.
Assistant Store Manager
IGA Supermarkets
Bayville, NY
11.2006 - 04.2015
- Enforce compliance with safety, health, and security standards for all employees.
- Effectively assign specific duties to employees in accordance with observed strengths.
- Plan, prepare, and revise work schedules and monitor time cards for accuracy.
- Direct and supervise employees engaged in cashiering, sales, reconciliation of cash receipts and related customer service activities.
- Responsible for monitoring and maintaining adequate inventory levels, processing merchandise orders and designing display cases.
- Supervise unloading of inventory and operation of electric pallet trucks.
- Build and maintain customer loyalty by providing customized service.
- Ensure customer satisfaction by responding to customer inquiries and resolving complaints promptly.
Education
High School Diploma -
Walt Whitman High School
Huntington Station, NY06-2004
Skills
- Monitoring fluids
- Linen management
- Personal hygiene support
- Medical record tracking
- Call light response
- Infection control
- Vital sign monitoring
- Basic life support
- Patient care and safety
- Employee training
- Employee scheduling
- Retail sales techniques
- Store operations
- Problem-solving
- Delegating work
- Goals and performance
- Customer service management
- Team building
Timeline
Nursing Assistant
Northwell Huntington Hospital
10.2021 - Current
Patient Safety Associate
Northwell Huntington Hospital
05.2019 - Current
Assistant Store Manager
IGA Supermarkets
11.2006 - 04.2015
High School Diploma -
Walt Whitman High School
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