Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

THOMAS JUNGK

Brooklyn Park

Summary

Dynamic sales professional with a proven track record at American Family Insurance, excelling in lead generation and client retention. Adept at developing sales strategies that consistently exceed quotas, while fostering strong customer relationships. Skilled in regulatory compliance and problem-solving, driving significant growth in competitive markets. Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering several-year background generating new business by selling various insurance plans. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Insurance Sales Producer

American Family Insurance
Roseville / Woodbury
08.2024 - Current
  • Built a network of referral sources to generate leads for new business.
  • Reviewed customer portfolios to ensure that all coverages were adequate and accurate.
  • Ensured compliance with applicable laws and regulations governing insurance sales practices.
  • Developed and maintained relationships with clients to increase sales opportunities.
  • Attended conferences and seminars to stay up-to-date on industry news and developments.
  • Participated in team meetings to discuss best practices for increasing sales productivity.
  • Performed administrative tasks such as scheduling appointments, preparing reports.
  • Developed and executed effective sales strategies to meet and exceed monthly sales targets.

Poker Dealer / Card Room Supervisor

Running Aces Harness Park
Columbus
07.2021 - 07.2024
  • Monitored games for adherence to gaming laws and regulations, as well as house policies.
  • Provided excellent customer service by responding promptly to guest inquiries or complaints.
  • Adhered strictly to security protocols while handling money transactions.
  • Responded quickly to any disputes between players or staff members.
  • Engaged patrons in conversation to promote positive customer experience, explain house and game rules or facilitate dialogue between guests.
  • Dealt cards, inspected equipment and monitored players to ensure fair and appropriate play.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
  • Monitored staff performance to ensure compliance with established policies and procedures.

Flooring Lead Specialist

Hom Furniture
Brooklyn Center
10.2019 - 04.2021
  • Successful One-on-one relationship selling professional with a determination to close sales while focusing on customer needs and satisfaction.
  • Give professional sales advice with regards to design and practicality using floor plans and a dedicated team of assessors.
  • Setup and maintain rug and flooring planograms
  • Manage price adjustments and product displays for 25,000 different SKU's
  • Inventory replenishment
  • Responsible for vendor advertising.

Sales Associate

Shane Co
Minnetonka
10.2018 - 06.2019
  • Use my professional sales training to ensure that a customers vision of love was put into a tangible product deemed perfect for the loves of their lives. A lot of our time was spent in front of customers gathering information while following a strict guideline for closing sales.
  • Inventory and merchandising.
  • Strong focus on ability to overcome objections and close
  • Clean and maintain jewelry for customers.
  • Special/Custom orders as needed

Assistant Manager

The Tile Shop
Bloomington
08.2016 - 07.2018
  • My responsibilities fell under two categories. Showroom maintenance and drive sales.
  • Inventory my specific aisles and oversee other sales personnel aisles for cleanliness, orderly, and inventory counts were on.
  • Clean vignettes
  • Re-do Planograms
  • Tag new display boards
  • Handle discontinued and dropped merchandise
  • Overlook other sales orders, what can we push out to make monthly quotas and push out orders.
  • Go over expired quotes to see what we generate for leads ourselves
  • Manage transfers and special requests for orders
  • Reach personal requirements for management. $35,000 or $22,000 in profit per month was a requirement.
  • Handle customer service issues
  • Maintain and develop contractor business
  • Weekend showroom classes for DIY projects.
  • Consistently top 20% in sales through my time in the company and went to showroom manager training in St. Louis to obtain my own store. Limited by growth opportunities in state or locally.

Education

High School Diploma -

Champlin Park High School
Champlin, MN
06-2011

Skills

  • Lead generation
  • Customer relationship management
  • Sales strategy development
  • Regulatory compliance
  • Portfolio review
  • Sales forecasting
  • Networking skills
  • Customer service
  • Client retention
  • Problem solving
  • Time management
  • Goal oriented
  • Team training and development
  • Sales quota achievement
  • Customer needs assessment
  • Rapport building
  • Account retention
  • Prospect management
  • CRM tracking

Certification

  • Producer license for insurance in Minnesota - Casualty, Property, and Life.

Timeline

Insurance Sales Producer

American Family Insurance
08.2024 - Current

Poker Dealer / Card Room Supervisor

Running Aces Harness Park
07.2021 - 07.2024

Flooring Lead Specialist

Hom Furniture
10.2019 - 04.2021

Sales Associate

Shane Co
10.2018 - 06.2019

Assistant Manager

The Tile Shop
08.2016 - 07.2018

High School Diploma -

Champlin Park High School
THOMAS JUNGK