Thomas Karagory

Restaurant Team Member

Chick-fil-A

07.2021 - Current

Delivered exceptional customer service in fast-paced environment.
Operated kitchen equipment and maintained food safety standards efficiently.
Assisted in training new team members on operational procedures and service excellence.
Collaborated with team to streamline order processing and enhance workflow efficiency.
Maintained cleanliness and organization of dining area, ensuring guest satisfaction.
Handled cash transactions accurately while balancing registers at end of shifts.
Responded promptly to customer inquiries, resolving issues to promote repeat business.
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Greeted guests pleasantly and answered menu questions.
Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
Prepared food orders, cooking on grill and operating fry station.
Used proper techniques to prepare food and ingredients.
Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
Cultivated warm relationships with regular customers.
Operated register to process payments and collect cash payment for order totals.
Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
Served food and beverages promptly with focused attention to customer needs.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Explained menu items and suggested appropriate options for food allergy concerns.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Greeted customers and answered inquiries regarding menu items and specials.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Kept register accurate through correct billing, payment processing, and cash management practices.
Demonstrated knowledge of menu items and corresponding ingredients.
Adjusted food preparation methods in accordance with customer requests.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Monitored food quality and freshness throughout day.
Verified prepared food met standards for quality and quantity before serving to customers.
Processed customer payments and balanced cash drawers.
Utilized POS system to receive and process food and beverage orders.
Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Portioned and wrapped food to place directly on plates for service to patrons.
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Operated kitchen equipment and maintained cleanliness standards to uphold food safety regulations.
Collaborated with team members to streamline order fulfillment process, enhancing overall efficiency.

Summary

Overview

Work History

Restaurant Team Member

Education

High School Diploma -

Skills

Timeline

Restaurant Team Member

High School Diploma -

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