Experienced Correctional Sergeant specializing in de-escalation techniques and conflict management. Maintained safety and order within correctional facilities through effective surveillance monitoring and teamwork while training junior staff on policy adherence and conflict resolution, enhancing operational efficiency and facility safety.
Work History
Correctional Sergeant
6 Years 8 Months
Geo Group Inc | 12.2019 - Current
Trained and mentored junior correctional staff on policy adherence and crisis management.
Supervised security protocols to ensure compliance with facility regulations.
Conducted regular inspections to identify safety hazards and operational inefficiencies.
Developed incident reports detailing occurrences and recommending procedural improvements.
Coordinated inmate movements to maintain order during transfers and activities.
Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
Utility Worker
2 Years 10 Months
Jupiter Medical Center | 02.2017 - 12.2019
Operated various cleaning equipment to maintain sanitary conditions throughout medical facility.
Assisted in waste management processes, ensuring compliance with health and safety regulations.
Collaborated with team members to streamline daily operations and improve workflow efficiency.
Monitored inventory levels of cleaning supplies, coordinating reorders to prevent shortages.
Kept work area clean, neat, and well-stocked to maximize productivity.
Collected and disposed of trash and debris.
Implemented process improvements that enhanced overall cleanliness and patient satisfaction scores.
Conducted regular inspections of common areas, identifying and addressing potential hazards promptly.
Wendy's Crew Member
9 Months
Wendy's | 05.2016 - 02.2017
Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
Trained new crew members on operational procedures and customer service best practices.
Collaborated with team members to streamline shift operations and enhance workflow efficiency.
Operated kitchen equipment efficiently, maintaining high standards of food safety and hygiene.
Kept kitchen, counter and dining areas cleaned and sanitized.
Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
Implemented promotional campaigns effectively, contributing to increased sales during peak hours.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma
North Atlantic Regional High | Auburn, ME
Skills
Emergency response
Security protocols
Search procedures
Inmate transportation
De-escalation techniques
Restraint techniques
Conflict management
Body searches
Policy enforcement
Restraint procedures
Surveillance monitoring
Criminal justice
Team leadership
Accomplishments
Collaborated with team of 12 in the development of Rapid Response Team (RRT) Specialized in de-escalation and crisis intervention enforcement. Collaborated with the search team of the facility and was able to slow the Introduction of Contraband making the facility a safer community.
Certification
The Commission on Criminal Justice Standards and Training