Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Kelly

Riverhead,NY

Summary

I am a hard-working and trustworthy individual, adept in multitasking and maintaining poise and efficiency in high-pressure situations.

I consider myself to be someone with exceptional work ethic. I have learned a vast amount of knowledge throughout my many years between the retail and food and beverage fields. I believe the knowledge I have acquired translates to many other areas and potential career paths and I am excited for the possibilities.

My career at Target, where I am currently employed, has been an extremely fast paced and challenging role; one in which I feel I have taken away a significant amount of both job and life experiences which have only worked to improve and capitalize on my abilities to contribute effectively in all facets of the work environment, whether it be as part of a team or on my own as an individual.

My time at Target is one I feel most grateful for and I am proud of my achievements there, having started out as a seasonal employee and working my way up to being promoted to Property Management Leader. I am excited to extend what I've learned about community and guest experience into the field of Healthcare to further expand my learning and growth. In turn, becoming even more of a well rounded contributor to the community and it's people around me.

Overview

24
24
years of professional experience

Work History

HIM Representative

Northwell Health
Riverhead, NY
07.2023 - Current
  • Assembling of inpatient and outpatient charts. Paying close attention to detail to ensure that accurate and efficient records are being kept and scanned.
  • Release of Information. Fielding requests daily from various physicians' offices, hospitals, patients, etc. Working diligently to ensure correct information is being sent to the proper recipients while protecting patients' PHI.
  • Filing patients' emergency department records, staying very detail-oriented, organized, and communicating with areas throughout the hospital to obtain any missing documents, and reporting scanning errors and deficiencies as they arise. Working closely with our Quality and Performance Management Analysts to report missing and incorrect documents for compliance purposes.
  • Receiving phone calls, listening closely to the inquiries of patients and offices looking to obtain health information of many different varieties, and assisting or redirecting them to the proper resources while strictly adhering to HIPAA laws.

Property Management Lead

Target
Riverhead, NY
05.2019 - Current
  • Schedule maintenance calls.
  • Assisting with coordinating 2 major remodeling projects in 3+ years.
  • Inspect properties regularly to identify deficiencies and schedule repairs.
  • Answer calls and respond to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Inspect grounds, facilities and equipment to determine repair and maintenance needs.
  • Manage routine maintenance and emergency response services provided by contractors and vendors.
  • Develop and implement strategic plan for property management.

Market Team Leader

Target
Riverhead, NY
05.2017 - 05.2019

My role as a Market Team Leader entails various responsibilities on a daily basis. I am primarily responsible for food safety, making sure each team member in the Market department is following proper safety standards, procedures, and precautions. I must audit and order products several times a week to make sure we stay current and up to date in our stocking routines. I communicate with several different vendors to ensure that profitable results are achieved from the sales planners of which I was given captaincy. Guest service is the pinnacle of Target standards, and it is what I try to accomplish throughout every shift. I have great working relationships with my leaders, and I value it as a great learning experience.

Counter Server

Bagel Boss, Murray Hill
New York, NY
06.2014 - 01.2017

Food preparation, catering and deliveries. I worked alongside my store manager to fulfill orders for our store as well as our patrons. I was a key holder and responsible for opening and closing the store when I was called upon to do so. Providing an excellent dining atmosphere and experience was top priority.

Counter Server

Bagel Boss
Roslyn Heights, NY
10.2006 - 11.2013

Food preparation, catering and deliveries. I worked alongside my store manager to fulfill orders for our store as well as our patrons. I was a key holder and responsible for opening and closing the store when I was called upon to do so. Providing an excellent dining atmosphere and experience was top priority.

Sales Associate

The Home Depot
Huntington, NY
09.2001 - 08.2005

My role as a sales associate included various responsibilities. I excelled in special orders, customizing each shopping experience to the specific needs of each guest I would work with. It was in this role that I found one of my strongest attributes was developing a solid and trustworthy working relationship with my coworkers that often times extended into my interactions with guests and vendors I would work with on a weekly basis. As is typical in the retail business, complications can often times arise, so taking on problem solving challenges was something I found myself comfortable with as well as successful in. My time at The Home Depot taught me a lot about myself and my work ethic. Guest service was and is of primary importance and I pride myself on living up to the best of those standards.

Education

High School Diploma -

Kings Park High School
Kings Park, NY
06.2004

Skills

Some of the skills I posses, but am not limited to are as follows:

  • Service-minded
  • Positive attitude
  • Highly organized
  • Punctual and reliable
  • Accuracy and efficiency
  • Product knowledge
  • Customer-focused
  • Order entry
  • Goal-driven
  • Resourceful
  • Safety and sanitation
  • Customer relations
  • Caregiver support
  • Teambuilding
  • Great attitude focused around empathy and understanding of others

Timeline

HIM Representative

Northwell Health
07.2023 - Current

Property Management Lead

Target
05.2019 - Current

Market Team Leader

Target
05.2017 - 05.2019

Counter Server

Bagel Boss, Murray Hill
06.2014 - 01.2017

Counter Server

Bagel Boss
10.2006 - 11.2013

Sales Associate

The Home Depot
09.2001 - 08.2005

High School Diploma -

Kings Park High School
Thomas Kelly