Thomas Kennedy
Bellingham,WA
Summary
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Analytical and strategic Med tech/CNA with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
21
21
years of professional experience
Work History
Med Tech
Lynden Manor Memory Care
09.2023 - Current
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Med Tech/CNA
Josephine Caring Community Suites Assisted Living
11.2017 - Current
- Medication administration
- Fax. Charting. MD orders
- Answered call lights and supported patient comfort and safety
- Measured patient vital signs such as blood pressure, pulse rate and temperature to record information on patients' charts.
- Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.
- Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion.
- Maintained patient confidence and protected hospital by keeping information confidential.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Home Care Provider
DHHS
03.2014 - Current
- Assisted patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments
- Administered medications to patients and remained vigilant for negative side effects
- Cooked tasty, nourishing meals for patients to promote better nutrition
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm
- Increased medication and medical terminology knowledge through research and continuing education
Travel Agent
Premier Gateway
11.2002 - 03.2005
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Followed up with customers to increase customer service with travel plans.
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
- Conducted market research to investigate potential new travel destinations.
- Maintained detailed records of client transactions, ensuring accurate billing information was always on hand for future reference or dispute resolution purposes.
- Streamlined data processing by consistently meeting deadlines for time-sensitive projects.
- Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.
- Trained new employees on proper methods for entering, organizing, and maintaining company database records.
- Demonstrated strong multitasking abilities by juggling numerous tasks simultaneously without sacrificing quality or accuracy.
- Audited production reports, tracking data entry and processing errors.
Education
Some College (No Degree) - Travel And Hospitality
Western Business College
Portland ORDiploma - Computer Programming, Computer Input/Dos Start Up
International Computer Technology
Vernon, Los Angeles .CA08.1998
High School Diploma -
Estancia High School
Costa Mesa, CA06.1989
Skills
- Vital Signs Collection
- Medical Record keeping
- Medications Familiarity
- Basic Life Support
- Dementia and Alzheimer's Knowledge
- Responding to Emergencies
- Universal Precautions
- Medication Assistance
- Quality Patient Care
- First Aid Certification
- Assisting with Daily Living
- CNA Certification
- Infection Prevention and Control
- Office and data entry
- Office management for Travel consolidation
- World Span computer program
Accomplishments
- Achieved Two Awards
- Customer service award
- hassle award
- Lived in Europe for 9 years
- Germany, England ,Austria and switzerland
- CNA for 15 years
Timeline
Med Tech
Lynden Manor Memory Care
09.2023 - Current
Med Tech/CNA
Josephine Caring Community Suites Assisted Living
11.2017 - Current
Home Care Provider
DHHS
03.2014 - Current
Travel Agent
Premier Gateway
11.2002 - 03.2005
Some College (No Degree) - Travel And Hospitality
Western Business College
Diploma - Computer Programming, Computer Input/Dos Start Up
International Computer Technology
High School Diploma -
Estancia High School
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