Thomas Kolodzie
North Syracuse,NY
Summary
Proven track record in enhancing outdoor spaces and guest satisfaction, notably with the Syracuse Mets, where adaptability and grounds maintenance expertise were key. Excelled in teamwork and customer service, significantly improving safety and guest experiences. Skilled in problem-solving and effective communication, consistently delivering results beyond expectations.
Overview
3
3
years of professional experience
Work History
Turf Management (Groundskeeping)
Syracuse Mets
Syracuse, NY
03.2022 - Current
- Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
- Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
- Promoted teamwork among crew members through clear communication and cooperation during project execution.
- Maintained grounds by trimming, weeding, and general clean-up.
- Improved safety on the grounds by promptly removing debris and maintaining walkways.
Front of House Staff Member
Chick-fil-A
Cicero, NY
02.2023 - 08.2024
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Helped guests at tables when in need of assistance.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
Education
SUNY Polytechnic Institute
Utica, NY 08.2023 - 5 2024
High School Diploma -
Bishop Grimes Jr./Sr. High School
East Syracuse, NY06.2023
Skills
Grounds Maintenance
Heavy Lifting Capacity
Worksite Safety Practices
Teamwork and Collaboration
Problem-Solving
Reliable and Dependable
Adaptable and Flexible
Excellent Communication
Active Listening
Time Management
Timeline
SUNY Polytechnic Institute
08.2023 - 5 2024
Front of House Staff Member
Chick-fil-A
02.2023 - 08.2024
Turf Management (Groundskeeping)
Syracuse Mets
03.2022 - Current
High School Diploma -
Bishop Grimes Jr./Sr. High School