Overview
Work History
Education
Timeline
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Thomas Kuhny

Yukon,OK

Overview

28
28
years of professional experience

Work History

Outside Sales Representative

XL Parts
03.2023 - Current
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exceeded monthly sales targets and quotas consistently.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
  • Built strong client rapport to establish diversified network of connections.
  • Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.

Store Manager

AutoZone
08.2021 - 03.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Store Manager

Pep Boys
08.2018 - 03.2021
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Assistant Manager

Walmart
08.2006 - 03.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Store Manager

Pep Boys
05.1996 - 08.2006
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

Education

Garland High School
Garland, TX

Timeline

Outside Sales Representative

XL Parts
03.2023 - Current

Store Manager

AutoZone
08.2021 - 03.2023

Store Manager

Pep Boys
08.2018 - 03.2021

Assistant Manager

Walmart
08.2006 - 03.2018

Store Manager

Pep Boys
05.1996 - 08.2006

Garland High School

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Thomas Kuhny