Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Lacey

Huntsville,AL

Summary

Career Goal:

To secure a sales or management position within the steel or manufacturing industries.

Overview

37
37
years of professional experience

Work History

Outside Account Manager

Carpenter Technology Corp
03.2014 - 01.2024
  • Implemented successful strategies for expanding the company''s market presence within assigned territories.
  • Managed a diverse portfolio of accounts, ensuring timely communication and efficient problemsolving.
  • Provided valuable insights into competitor strategies by conducting thorough research and analysis, shaping future sales approaches.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Collaborated with internal teams for seamless account management, enhancing customer satisfaction rates.
  • Monitored industry trends closely, adapting sales tactics accordingly for continued success in a competitive environment.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Consistently exceeded quarterly sales quotas through diligent prospecting efforts combined with excellent account management skills.

Outside Account Manager

Sb Specialty Metals
01.2010 - 02.2014
  • Implemented successful strategies for expanding the company''s market presence within assigned territories.
  • Managed a diverse portfolio of accounts, ensuring timely communication and efficient problemsolving.
  • Provided valuable insights into competitor strategies by conducting thorough research and analysis, shaping future sales approaches.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Initiated client meetings to identify needs, develop solutions, and negotiate pricing agreements that benefited both parties.
  • Prepared sales presentations for clients showing success and credibility of products.

District Manager

Crucible Materials Corp
12.1986 - 12.2009
  • Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Implemented systems and procedures to increase sales.
  • Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

Education

BBA - Business Management

Athens State University
Athens, AL
06.1997

Skills

  • Customer Portfolio Management
  • Marketing Strategy Development
  • Performance Evaluations
  • Sales process
  • Sales Statistics Analysis
  • Sales coordination
  • Strategic Planning
  • Budgeting and Expenditures
  • Account Management

Timeline

Outside Account Manager

Carpenter Technology Corp
03.2014 - 01.2024

Outside Account Manager

Sb Specialty Metals
01.2010 - 02.2014

District Manager

Crucible Materials Corp
12.1986 - 12.2009

BBA - Business Management

Athens State University

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Thomas Lacey