Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Thomas Larkin

849 Greystone Road Greeneville,TN

Summary

Experienced auto claims adjuster with a ten year track record of providing exceptional customer service to auto claims customers. Excellent knowledge of policies and claim settlement procedures. Capable of multi-tasking, problem solving, and thinking logically

Overview

24
24
years of professional experience

Work History

Home Health CNA

Self Employed
Greeneville, TN
08.2005 - Current
  • Provide excellent care privately with various clients needing different types of care.
  • Help with physical therapy exercises prescribed by a physician or therapist.
  • Perform light housekeeping duties, including laundry, dusting, vacuuming, and meal preparation.
  • Transport patients to doctor appointments or other destinations when needed.
  • Encourage independence among clients while helping them maintain their dignity.
  • Measure and recorded food and fluid intake and output levels for each patient.
  • Assist patients with daily living activities, such as bathing, dressing, grooming, and toileting.
  • Perform peritoneal dialysis.
  • Assist with catheter care.

Fraud Investigator

AIG
Orlando, FL
09.2002 - 08.2005
  • Developed strategies to identify, prevent, and mitigate instances of fraud.
  • Utilized various tools, such as databases and software programs, to analyze large amounts of data quickly.
  • Reviewed customer accounts for evidence of fraudulent activity.
  • Created reports detailing the results of investigations into suspected cases of fraud.
  • Collaborated with external agencies, such as banks, credit card companies, and law enforcement, when necessary.
  • Conducted interviews with customers to gather information on suspected cases of fraud.
  • Coordinated investigations with specialized units in insurance and law enforcement agencies.
  • Performed examinations of oath when necessary.

Personal Automobile Claims Adjuster

AIG
Nashville, TN
08.2000 - 09.2002
  • Reviewed police reports, witness statements, and other legal documents relating to claims cases.
  • Corresponded with attorneys regarding pending litigation matters related to claims cases.
  • Maintained detailed records of all activities related to each case file.
  • Investigated automobile claims to determine liability, extent of damage, and cost of repair.
  • Researched complex claims involving multiple parties in order to accurately assess loss values.
  • Negotiated with claimants and insurance companies to reach a settlement agreement.
  • Analyzed policy coverage, medical bills, invoices, and other documents related to the claim.
  • Identified fraudulent activity through analysis of claim patterns, suspicious behavior, or discrepancies in documents submitted by claimants.
  • Interpreted policy language in order to apply appropriate coverage limits.
  • Maintained a higher than 100% closing ratio.

Education

Associate of Science - Nursing

Caldwell Community College And Technical Institute
Hudson, NC
01-2019

Skills

  • Claims Investigation and Handling
  • Multi-line phone system
  • Fraud detection knowledge
  • Effective Communication
  • Policy Interpretation
  • Home health services
  • Medication Administration
  • Chronic Disease Management
  • Patient transportation
  • Housekeeping
  • Meal Preparation
  • Catheter Care
  • Patient Assessments
  • Family Support

Affiliations

Thoroughly enjoy golf and just being outdoors

Enjoy church and spending time with family

US Army Combat Veteran 1992-1998

Accomplishments

Achieved Employee of the Year - Permanent General Assurance Company

Timeline

Home Health CNA

Self Employed
08.2005 - Current

Fraud Investigator

AIG
09.2002 - 08.2005

Personal Automobile Claims Adjuster

AIG
08.2000 - 09.2002

Associate of Science - Nursing

Caldwell Community College And Technical Institute

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Thomas Larkin