Thomas LaRosa
Southington
Summary
Results-driven operations leader with strong expertise in workflow management and process improvement. Proven ability to enhance operational efficiency while ensuring safety and quality standards.
Detail-oriented operations manager with a focus on customer satisfaction and team performance. Skilled in training and mentoring staff to optimize workflows and achieve high-quality service delivery.
Dynamic professional with extensive experience in operations management and team development. Known for implementing strategic process improvements that boost productivity and foster a collaborative work environment, ready to support organizational goals.
Overview
10
10
years of professional experience
Work History
TI Cell Team Lead
Mott Corporation
Farmington, CT
06.2025 - Current
- Led team in daily operational tasks, ensuring adherence to safety protocols and efficiency standards.
- Trained new team members on equipment usage and safety procedures, fostering a collaborative work environment.
- Assisted in inventory management, utilizing ERP systems to track supplies and streamline processes.
- Coordinated workflow among team members to optimize production output and reduce downtime.
- Implemented process improvements that enhanced operational efficiency and minimized errors.
- Supported management in scheduling shifts and allocating resources effectively across departments.
- Facilitated communication between teams to ensure alignment on project goals and timelines.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
TI Cell Operator
Mott Corporation
Farmington, CT
07.2023 - 06.2025
- Operated and monitored machinery to ensure efficient production processes.
- Conducted quality control checks to maintain product specifications and standards.
- Assisted in troubleshooting equipment issues to minimize downtime and enhance productivity.
- Collaborated with team members to optimize workflows and improve operational efficiency.
- Implemented process improvements that reduced waste and increased output consistency.
- Oversaw daily operations, ensuring compliance with safety regulations and quality guidelines.
- Collaborated with team members to optimize cell layout, improving workflow and reducing wasted space.
Small Business Owner
S Co. Handyman Services LLC
Watertown, CT
08.2021 - 07.2024
- Managed daily operations, ensuring high-quality service delivery to clients.
- Developed client relationships through effective communication and personalized service approaches.
- Streamlined scheduling processes, improving efficiency in job assignments and resource allocation.
- Coordinated marketing efforts, increasing local visibility and attracting new clientele through targeted campaigns.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
CNC Machine Operator
California Closet Company
Shelton, CT
07.2019 - 08.2021
- Operated CNC machinery to produce custom cabinetry components with precision and accuracy.
- Interpreted blueprints and technical drawings to ensure compliance with design specifications.
- Monitored machine performance, troubleshooting issues to minimize downtime and maintain productivity.
- Properly loaded and unloaded materials in and out of machines.
- Inspected finished parts by checking for defects to meet quality standards.
Combat Engineer (12B)
US Army
Fort Stewart, GA
03.2016 - 07.2019
- Conducted terrain analysis to identify optimal routes for troop movement and equipment transport.
- Designed and implemented explosive ordnance disposal procedures, ensuring safety and compliance with regulations.
- Performed demolition operations, coordinating with units to maximize effectiveness while minimizing collateral damage.
- Conducted route clearance operations to ensure freedom of movement for other company elements
- Operated under high stress environments by clearing IED threats during deployment to Syria.
Education
High School Diploma -
Watertown High School
Watertown06-2017
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Operations management
- Relationship building
- Deadline management
- Employee training
- Task delegation
- Strategic planning
- Workflow management
Timeline
TI Cell Team Lead
Mott Corporation
06.2025 - Current
TI Cell Operator
Mott Corporation
07.2023 - 06.2025
Small Business Owner
S Co. Handyman Services LLC
08.2021 - 07.2024
CNC Machine Operator
California Closet Company
07.2019 - 08.2021
Combat Engineer (12B)
US Army
03.2016 - 07.2019
High School Diploma -
Watertown High School