Thomas Legg
West Monroe,LA
Summary
Highly driven and detail-oriented manufacturing supervisor with strong leadership, communication, and analytical skills. Recognized with the People-Oriented Leadership Award (2024) for fostering a positive, collaborative, and results-driven work environment. Adept at team development, operational efficiency, and customer satisfaction. Known for building productive relationships, resolving complex issues, and enhancing performance and safety across departments.
Overview
29
29
years of professional experience
Work History
Manufacturing Supervisor
Graphic Packaging International
Monroe, LA
10.2023 - Current
- Lead production teams, ensure safety, and maintain equipment efficiency
- Facilitate team meetings and shift performance reporting
- Oversee staffing and implement HSE procedures
- Drive daily results and investigate incidents with corrective follow-through
Operations Manager
JPMorgan Chase
Monroe, LA
02.2016 - 03.2023
- Managed direct reports across four departments, ensuring operational efficiency and compliance.
- Co-Chaired VETS Business Resource Group for Louisiana Chapter, fostering community engagement.
- Maintained company budgets and conducted audits to achieve long-term financial objectives.
- Adhered to corporate standards and regulations, promoting safe and efficient operations.
- Measured staff and process productivity, implementing adjustments for equipment and staffing as necessary.
- Developed high-performing teams through effective hiring, coaching, and performance management.
- Guided employees in resolving complex issues and escalated complaints effectively.
- Presented operational metrics to executives monthly, facilitating data-driven decision-making.
Archives Warehouse/Fileroom Supervisor
JPMorgan Chase
Monroe, LA
02.2013 - 05.2016
- Managed a team of twenty-five direct reports to enhance operational effectiveness.
- Directed daily activities for warehouse and file room teams, achieving output goals.
- Conducted staff meetings to communicate general updates and address specific topics.
- Reviewed inventory reports to identify improvement opportunities in warehouse operations.
- Led multiple projects that increased production efficiencies, resulting in company savings.
- Performed daily inspections of work areas and equipment to ensure compliance with OSHA standards.
Replenishment Senior Team Lead
Target Corporation
01.2008 - 02.2013
- Oversaw total store operations while performing as leader on duty.
- Coordinated employee efforts to deliver excellent customer service through effective planning.
- Delegated workloads among team members to enhance productivity.
- Managed staffing issues and addressed call-ins promptly.
- Promoted team morale through proactive leadership and example-setting actions.
- Cultivated a safety culture by recognizing safe behaviors and addressing unsafe practices.
- Ensured appropriate staffing across all departments to meet operational requirements.
- Supervised team adherence to best practices, optimizing gross margin through productivity tools.
Logistics Team Leader
Target Corporation
01.2004 - 01.2008
- Enhanced productivity for 25 team members through effective management practices.
- Acted as in-store logistics expert, providing guidance on operational processes.
- Monitored backroom equipment, ensuring only certified personnel operated powered machinery.
- Tracked all merchandise in warehouse to maintain accurate inventory levels.
- Oversaw inventory stocking and ordering processes to ensure availability and accuracy.
- Maintained organized, clean, and sanitized warehouse and receiving dock areas.
- Executed best practices to drive timely productivity while achieving set goals.
- Led initiatives to foster a safe environment focused on incident prevention.
Sales Floor Team Leader
Target Corporation
01.2002 - 01.2004
- Delegated responsibilities to team members, ensuring maximum work center efficiency.
- Led and coached team to enhance sales performance and drive revenue growth.
- Held team accountable for scheduled shifts, effectively controlling payroll costs.
- Coordinated employee schedules and managed product arrivals for operational efficiency.
- Developed store displays to enhance visual merchandising and customer engagement.
- Managed product handling to meet guest service requirements and expectations.
- Promoted awareness of shortage prevention, emphasizing operational procedures that impact profitability.
- Encouraged a culture of theft and fraud prevention through exceptional guest service.
Department Manager
Walmart Corporation
01.2000 - 01.2002
- Oversaw operations, ensuring all departmental aspects met organizational standards.
- Managed freight ordering to optimize logistics and reduce costs.
- Tracked and located merchandise within warehouse to maintain inventory accuracy.
- Organized freezer to enhance accessibility and efficiency in stock management.
- Monitored inventory levels, implementing controls to prevent shortages or overstocking.
- Constructed and developed store displays to enhance product visibility and appeal.
- Ensured a safe working environment for team members and guests in the department.
Order Filler
Walmart Distribution Center
01.1999 - 01.2000
- Operated forklifts and maintained warehouse standards
- Coordinated logistics for multimillion-dollar inventory
Warehouse Puller
Ashley Furniture Co.
01.1997 - 01.1999
- Loaded freight and maintained inventory
- Kept warehouse safe and organized
Education
High School Diploma -
Louisiana Community & Technical College
High School Diploma
Skills
- Leadership and team building
- Logistics and supply chain management
- OSHA training (10 & 30)
- Forklift and power equipment operation
- CPR certification
- Communication and collaboration
- Time management and organization
- Strategic planning and decision making
- Continuous learning and adaptability
- Microsoft Office proficiency
- Safety and incident management
- Construction and merchandising displays
- Budget oversight and auditing
- Customer satisfaction and issue resolution
- Project management and process optimization
Accomplishments
- People-Oriented Leadership Award – 2024
- Results Leadership Award – Target (2011)
- 1000+ Days Incident-Free – Target (2012)
- Top Sales Increase – Walmart (2001)
- Most Improved Inventory Shortage – Walmart (2001)
References
Available upon request
Timeline
Manufacturing Supervisor
Graphic Packaging International
10.2023 - Current
Operations Manager
JPMorgan Chase
02.2016 - 03.2023
Archives Warehouse/Fileroom Supervisor
JPMorgan Chase
02.2013 - 05.2016
Replenishment Senior Team Lead
Target Corporation
01.2008 - 02.2013
Logistics Team Leader
Target Corporation
01.2004 - 01.2008
Sales Floor Team Leader
Target Corporation
01.2002 - 01.2004
Department Manager
Walmart Corporation
01.2000 - 01.2002
Order Filler
Walmart Distribution Center
01.1999 - 01.2000
Warehouse Puller
Ashley Furniture Co.
01.1997 - 01.1999
High School Diploma -
Louisiana Community & Technical College
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