Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thomas Leighton

Huntingdon Valley,PA

Overview

7
7
years of professional experience
1
1
Certification

Work History

Licensed Sales Representative

Lori Henry State Farm
06.2024 - Current
  • Proactively identify and engage prospects via agency databases, driving a 15% increase in client acquisition since June
  • Assess and qualify leads through direct referrals, lead databases, and cold calling
  • Provide personalized insurance quotes and educate clients on the best coverage options
  • Demonstrate advanced diagnostic sales techniques while delivering exceptional customer service

Sports Director

Jump Start Sports
05.2023 - 08.2023
  • Led a team of 12 counselors, overseeing training and ensuring a high standard of performance
  • Successfully coordinated daily sports and activities for 60+ campers at multiple sites through efficient scheduling and planning
  • Developed strong relationships with parents, staff, and community organizations to foster a collaborative environment
  • Improved camper satisfaction rates by optimizing the camp's activity structure and ensuring smooth daily operations

Assistant Manager

Joseph's Restaurant
05.2022 - 04.2023
  • Managed guest relations, ensuring high satisfaction by addressing concerns and improving the overall dining experience
  • Trained and mentored new servers in service standards, company policies, and best practices increasing staff efficiency
  • Conducted weekly inventory audits for food, beverage, and supplies leading to a 10% reduction in waste and stock shortages

Server

Bridget's Modern Steakhouse
07.2017 - 08.2021
  • Delivered exceptional customer service earning repeat business and positive feedback
  • Memorized menu updates and provided detailed answers to customer inquiries about dietary restrictions and nutrition
  • Collaborated with team members to ensure seamless communication and enhanced guest experiences

Foreman/Project Manager

Stucco Today
06.2018 - 11.2019
  • Led a team of workers and subcontractors to complete projects on schedule and under budget, with a strong focus on safety and quality
  • Ensured adherence to OSHA protocols, maintaining a clean safety record throughout multiple projects
  • Effectively managed material procurement and logistics, minimizing delays and optimizing workflow
  • Consistently communicated with both clients and management to provide updates and maintain transparency

Education

Bachelor of Science - Psychology Major, Marketing Minor

Thomas Jefferson University
Philadelphia, PA
05-2024

Skills

  • Sales & Client Relations: Lead generation, prospecting, sales diagnostics, client education
  • Leadership: Team management, staff training, project coordination
  • Customer Service: Conflict resolution, service standards, client satisfaction
  • Organizational Skills: Scheduling, inventory management, resource allocation
  • Technical Proficiencies: Microsoft Office Suite, CRM systems, Insurance quoting software

Certification

  • Pennsylvania Property & Casualty License

Timeline

Licensed Sales Representative

Lori Henry State Farm
06.2024 - Current

Sports Director

Jump Start Sports
05.2023 - 08.2023

Assistant Manager

Joseph's Restaurant
05.2022 - 04.2023

Foreman/Project Manager

Stucco Today
06.2018 - 11.2019

Server

Bridget's Modern Steakhouse
07.2017 - 08.2021

Bachelor of Science - Psychology Major, Marketing Minor

Thomas Jefferson University

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