Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Paulson

Carmel,IN

Summary

Proven record of career advancement within one of the world’s most respected and recognized brands, holding key leadership roles across Package Operations, Hub, Feeder, Air Operations, Industrial Engineering, Public Affairs, Project Management, Operational Excellence, and Corporate Communications.

Demonstrated high-level leadership and accountability for end-to-end operations and regulatory compliance, with oversight spanning sales, marketing, plant and industrial engineering, human resources, and labor relations. Known for a broad-based ability to enhance organizational structure and drive operational effectiveness across complex, large-scale environments.

Extensive experience managing regulatory compliance across multiple federal agencies, including OSHA, DOT, TSA, and FAA. Repeatedly entrusted to lead major operational transformations across diverse U.S. markets, guiding teams of 2,000+ employees through critical change initiatives.

Additionally, pursued a secondary career path in government affairs, serving as a corporate lobbyist supporting legislative and regulatory advocacy at both state and federal levels. Managed congressional relationships and led grassroots political engagement through a robust state lobbying program. Directed corporate political action committee (PAC) initiatives, fostering employee involvement and amplifying internal support for key policy priorities.

Overview

2026
2026
years of professional experience

Work History

UPS Division Manager

United Parcel Service, UPS
1994 - Current
  • Identified areas of improvement in operational workflows to better align resources with organizational goals.
  • Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
  • Reduced costs by identifying inefficiencies and implementing cost-saving measures across the division.
  • Controlled costs by streamlining operations and reducing waste.
  • Supervised daily planning, coordination and administration for division operations.
  • Established clear and consistent policies and procedures.

Education

Indiana University
08-2013

No Degree - Organizational Leadership Studies

Thomas Edison College

Skills

  • Sales and marketing expertise
  • Staff training and development
  • Customer relationship development
  • Operations management
  • Staff motivation
  • Performance management
  • Teamwork and collaboration
  • Attention to detail
  • Relationship building

Timeline

UPS Division Manager

United Parcel Service, UPS
1994 - Current

Indiana University

No Degree - Organizational Leadership Studies

Thomas Edison College