Thomas Maloney
Bethlehem
Summary
Dynamic professional with a proven track record as Owner/Operator at Tom's Landscaping, excelling in project management and client relations. Demonstrated adaptability and effective communication, successfully managing multiple projects and enhancing customer satisfaction. Skilled in budgeting and resource allocation, consistently achieving project goals while maintaining high service standards.
Overview
4
4
years of professional experience
Work History
Owner / Operator
Tom's Landscaping
04.2021 - Current
- Managing operations at Tom's Landscaping involves overseeing various landscaping projects, ensuring quality service, and maintaining client satisfaction
- This role encompasses not only physical labor but also administrative responsibilities such as scheduling, budgeting, and client communication
- Collaborating with a team to meet project deadlines while adhering to safety standards is a crucial aspect of this position
- Successfully managed multiple landscaping projects from inception to completion
- Developed strong relationships with clients through effective communication and high-quality service delivery
- Implemented efficient scheduling and resource allocation to optimize project workflows
Delivery Driver
Amazon
10.2023 - 01.2024
- As a Delivery Driver for Amazon, responsibilities include ensuring timely and accurate deliveries to customers
- This involves navigating routes efficiently, handling packages with care, and providing excellent customer service
- Adhering to safety protocols and company policies while operating the delivery vehicle is essential for maintaining operational standards
- Achieved a high rate of on-time deliveries, contributing to overall customer satisfaction
- Handled packages with care, ensuring that deliveries were made in pristine condition
- Utilized effective route planning to enhance efficiency and reduce delivery times
Merchandiser / Sales Associate
Plant Partners
04.2022 - 01.2024
- Working as a Merchandiser and Sales Associate at Plant Partners involves promoting and selling various plant and gardening products
- Responsibilities include arranging merchandise, assisting customers, and providing product information
- The role requires a keen eye for detail to maintain the visual appeal of displays while meeting sales targets
- Enhanced product placement to increase visibility and sales of merchandise
- Provided knowledgeable assistance to customers, improving their shopping experience
- Collaborated with the sales team to achieve monthly sales goals
Education
Bachelor's of Arts - Psychology
Moravian University
05.2024
Skills
- Adaptability
- Customer Service
- Project Management
- Effective Communication
- Problem Solving
- Time Management
Personal Information
Title: Aspiring Customer Experience Specialist
Timeline
Delivery Driver
Amazon
10.2023 - 01.2024
Merchandiser / Sales Associate
Plant Partners
04.2022 - 01.2024
Owner / Operator
Tom's Landscaping
04.2021 - Current
Bachelor's of Arts - Psychology
Moravian University
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