Committed job seeker with a history of meeting and exceeding company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated learner interested in applying excellent communication and interpersonal skills to a sustainable role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Not only that but a seasoned Information Technology Manager knowledgeable about infrastructure, security and operations management. Proactive and decisive leader with 2 years of related experience. Highly-motivated with the desire to take on new challenges. Strong work ethic, adaptability and the ability to prioritize. Adept at working effectively unsupervised and quickly mastering new skills. An investment that has a complete percentage pay off.
• Stayed up to date on key platforms and hardware configurations, as well as diverse processing and monitoring tools.
• Monitored data inputs to manage and maintain accuracy.
• Managed user profiles, security access and shared file structures.
• Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
• Documented installation or configuration procedures to allow maintenance and repetition.
• Maintained positive working relationship with fellow staff and management.
• Performed variety of clerical and administrative duties pertaining to on-site support.
• Trained team members and users in newly implemented and emerging technology to enhance business productivity.
• Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
• Configured hardware devices and software settings to optimize network performance.
• Installed wiring, cabling and devices to establish, repair and improve network operations.
• Supported IT inspections based on internal and regulatory requirements.
• Fielded user requests and queries to deliver troubleshooting services and implement corrective actions.
• Received and prioritized support requests to maximize resource utilization.
• Entered commands and observed system functioning to verify correct operations and detect errors.
Security+ Certification