Thomas Marsh

Earned qualification in operating large utility vehicles towing 20000+ communication towers

Performed daily maintenance task and worked in a team environment to ensure ready status of all equipment

Earned qualification in tower maintenance and deployment procedures

Deployed to various natural disasters for over 250 days out of the four years at station

Trained and certified over 20 members in driver and procedures qualification

Earned 8 military awards during station at Communications Command

Earned watch stander qualification for search and rescue operations of Coast Guard Station Burlington Vermont

Earned boat crew member qualification for emergencies response on a 29 Response Boat-Small II as well as a 45 Medium Response Boat

Earned ice rescue member qualification for winter ops of Lake Champlain

Trained in various trauma response often seen in SAR missions

Learned the importance of navigating high stress environments to perform and execute life saving duties

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.