Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager
Thomas Martinez

Thomas Martinez

Chicopee,MA

Summary

Highly motivated, quick-learning individual with extensive experience in labor and customer service. Hardworking professional with a track record of being a loyal, team player.

Overview

12
12
years of professional experience

Work History

Package Handler

UPS
06.2019 - 08.2019
  • Assisted in receiving, stocking and distribution of merchandise.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Followed safety regulations to maintain safe work environment.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Maintained clean, orderly work environment free of hazards.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Followed verbal and written instructions to properly move and ship products.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Assembled pallets and crates for secure transportation of materials.

Commercial Roofer

B.R. Jones Roofing Co.
06.2009 - 11.2018
  • Installed, repaired, and replaced single-ply roofing systems.
  • Installed chimney flashing, gutters and other roof components to direct smoke away and offer protection from elements.
  • Attended professional development classes to keep up with new roofing technology.
  • Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
  • Removed and disposed of old roofing materials.
  • Worked with metal, shingle and rubber roofing systems.
  • Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
  • Expanded knowledge of roofing materials, techniques, and cost effectiveness.
  • Installed new decking and flashing.
  • Fastened composition shingles and sheets to roof with asphalt, cement and nails.
  • Adhered to all safety practices for personal and team protection.
  • Inspected problem roofs to determine best repair procedures.
  • Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
  • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
  • Performed patching and resealing of roofs to provide maintenance, repairs and protection.
  • Repaired leaks in Residential, Commercial and Industrial roofs.
  • Followed manufacturer instructions and specifications to perform proper installation.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.

Shift Supervisor

Dunkin' Donuts
10.2007 - 06.2009
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Responded to and resolved customer questions and concerns.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Delivered successful training to more than 5 employees during tenure, educating on successful work processes and productivity strategies.
  • Completed store opening and closing procedures and balanced tills.
  • Enforced company policies and regulations with employees.
  • Applied security, safety and loss prevention strategies during shifts.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Helped store management meet standards of service and quality in daily operations.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared, calibrated, and monitored production levels to achieve targets.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

Associate of Science - Fire Science

Lakes Region Community College
Laconia, NH
01.2019

High School Diploma -

Londonderry High School
Londonderry, NH
06.2007

Skills

  • Labeling and Boxing
  • Transportation and Logistics
  • Hand and Power Tool Operation
  • Basic Repairs
  • First Aid Certification
  • Brand Loyalty
  • Teamwork and Collaboration
  • Critical Thinking
  • Shipping and Receiving
  • Physical Strength and Stamina

Timeline

Package Handler

UPS
06.2019 - 08.2019

Commercial Roofer

B.R. Jones Roofing Co.
06.2009 - 11.2018

Shift Supervisor

Dunkin' Donuts
10.2007 - 06.2009

Associate of Science - Fire Science

Lakes Region Community College

High School Diploma -

Londonderry High School

Similar Profiles

CREATE PROFILE
Thomas Martinez