Thomas Mathews
Glen Allen
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
4
4
years of professional experience
Work History
Assistant Manager
RVA Hospitality
03.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Coordination of private events both on and off site
- Developed team schedules, enhancing productivity and employee satisfaction.
- Supervised all areas of restaurant to keep it clean and well-maintained.
Education
Bachelor of Science - Finanace
Virginia Commonwealth University
Richmond, VA08-2025
Associate of Science -
Central Virginia Community College
Lynchburg, VA05-2019
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Staff supervision
- Goal setting
- Conflict resolution
- Operations management
- Schedule oversight
- Negotiation
- Adaptability and flexibility
Timeline
Assistant Manager
RVA Hospitality
03.2021 - Current
Bachelor of Science - Finanace
Virginia Commonwealth University
Associate of Science -
Central Virginia Community College
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