Summary
Overview
Work History
Education
Skills
Recognition
Timeline
Affiliations
OfficeManager

Thomas Maxwell

Cedar Park,TX

Summary

Versatile operations professional with 10+ years of experience leading teams, refining internal systems, and supporting public-facing services in fast-paced, community-driven settings. Skilled in translating complexity into clarity, guiding transitions with steady leadership, and building thoughtful systems that support people, process, and performance. Known for a calm presence, intuitive problem-solving, and cross-functional collaboration.

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

Circulation Supervisor

Leander Public Library
Leander, TX
11.2021 - Current
  • Lead daily circulation and public service operations; supervise a team of 8+ staff, including hiring, onboarding, training, and evaluations
  • Act as purchasing officer for all library supplies; manage vendor accounts, invoicing, and procurement compliance
  • Serve as departmental liaison to City IT, Finance, Facilities, and HR; coordinate service requests and interdepartmental communication
  • Assist with annual budget preparation and internal reporting; monitor cash handling procedures and reconcile daily transactions
  • Maintain and develop internal documentation for procedures, workflows, and policies to support continuity and staff development
  • Support library-wide program planning, outreach initiatives, and city-wide service coordination
  • Played a key leadership role in maintaining continuity and operational performance during a department leadership vacancy

Library Generalist

Leander & Cedar Park Public Libraries
03.2018 - 11.2021
  • Provided daily circulation and patron support services
  • Assisted with programming, digital resources, and technology troubleshooting
  • Handled checkouts, returns, and materials inventory

Service Bartender

Alamo Drafthouse
Austin, TX
03.2017 - 08.2019
  • Maintained a high-volume service bar; trained new staff and supported team coordination in a fast-paced environment

Bookseller

Barnes & Noble
Round Rock, TX
09.2013 - 11.2017
  • Provided customer service and retail support in a large-scale bookstore; assisted with inventory, shelving, and team communication

Education

Bachelor of Arts - Psychology

Texas State University
San Marcos, TX
01.2022 - 05.2024

Associate of Arts - Psychology

Austin Community College
Austin, TX
01.2020 - 12.2021

High School Diploma -

McNeil High School
Austin, TX
09.2003 - 05.2007

Skills

  • Library Operations & Administration
  • Team Supervision & Evaluation
  • Workflow Design & Staff Training
  • Policy Development & Internal Documentation
  • Public Sector & Interdepartmental Coordination
  • Hiring & Performance Review Processes
  • Community Engagement & Customer Experience
  • Budget Support & Financial Reporting
  • Project Continuity & Transitional Leadership

Recognition

  • Selected FY26 Budget Representative for Library Department
  • Dean’s List, Texas State University – Fall 2023 & Spring 2024
  • Service-Learning Designation for Community Engagement
  • Internal recognition for documentation, programming support, and staff development

Timeline

Bachelor of Arts - Psychology

Texas State University
01.2022 - 05.2024

Circulation Supervisor

Leander Public Library
11.2021 - Current

Associate of Arts - Psychology

Austin Community College
01.2020 - 12.2021

Library Generalist

Leander & Cedar Park Public Libraries
03.2018 - 11.2021

Service Bartender

Alamo Drafthouse
03.2017 - 08.2019

Bookseller

Barnes & Noble
09.2013 - 11.2017

High School Diploma -

McNeil High School
09.2003 - 05.2007

Affiliations

  • Texas Library Association

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