Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Mccauley

Clarksville,TN

Summary

Detail-oriented Inspector offering 1-year background checking incoming and outgoing materials and products for conformance. Familiar with quality testing machines and systems such as equipment. Hardworking individual skillful in conducting accurate visual and measurement tests and preparing and maintaining comprehensive inspection reports and records. Team player committed to collaborating and working cross-functionally to meet all milestones and schedules. Resourceful professional eager to utilize analytical and problem-solving skills. Proficient in using testing equipment and software programs with keen eye for precision. Smart and committed to furnishing detailed reports. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

Bleacher Inspector

Faciliserv
06.2023 - 04.2024
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Ensured compliance with industry regulations through meticulous attention to detail during inspections.
  • Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
  • Upheld codes and regulations governing materials, processes, and procedures.
  • attend elementary /colleges/ schools to inspect bleachers for measurements, repairs or orders
  • Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees and students
  • Identified repair and upgrade requirements needed to meet safety and quality standards.

Driver, Warehouse Orders

Fed Ex Express
04.2020 - 05.2023
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
  • Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
  • Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
  • Improved delivery efficiency by optimizing routes and adhering to schedules.
  • Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
  • Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Overnight Stocker

Walmart
03.2016 - 04.2020
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Maintained neat, organized stockroom free of hazards.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
  • Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Greeted customers and directed to requested products.
  • Interacted with guests in friendly and knowledgeable way.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.

Car Salesperson

Carmart Auto Sales
02.2012 - 05.2017
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
  • Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
  • Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
  • Completed registration paperwork and sales documentation.
  • documented through Microsoft excel and creating ledgers.
  • remain confidentiality with information

Private Security Officer

International Integrity Private Security
11.2010 - 08.2012
  • Maintained accurate records of daily activities, incidents, and key observations for future reference or reporting purposes.
  • Supported event management teams by providing crowd control services during large gatherings or special occasions.
  • Cultivated a team-oriented environment among security personnel by fostering open communication lines and promoting collaboration.
  • Maintained a safe environment for clients and staff through regular inspections of facilities and grounds.
  • Enforced parking regulations to maintain orderliness within the designated area while guaranteeing vehicle safety.
  • Conducted comprehensive security assessments, identifying potential risks and recommending appropriate countermeasures.
  • Provided exceptional customer service while maintaining a professional demeanor at all times under various circumstances.
  • Reduced risk of theft with vigilant monitoring of high-value assets in secured locations.
  • Assisted in emergency situations, coordinating evacuations and providing first aid when necessary.
  • Ensured compliance with local laws, regulations policies regarding safety protocols through continuous training programs for security staff.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Area Manager

McDonald's
09.2001 - 11.2010
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Drove revenues and team morale by developing and deploying sales contests.
  • Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
  • Collaborated with sales teams to create effective strategies that drove revenue growth consistently over time.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Coordinated with other district managers to actualize performance improvement strategies.
  • Generated financial and operational reports to assist management with business strategy.

Education

High School Diploma -

Hopkinsville High School
Hopkinsville, KY
05.2005

Skills

  • Quality Control
  • Visual inspections
  • Inspection Reporting
  • Training and mentoring
  • Valid drivers license
  • Technical knowledge
  • Clean Driving Record
  • Attention to Detail
  • Critical Thinking
  • Documentation and Recordkeeping
  • Decision-Making
  • Word Processing

Timeline

Bleacher Inspector

Faciliserv
06.2023 - 04.2024

Driver, Warehouse Orders

Fed Ex Express
04.2020 - 05.2023

Overnight Stocker

Walmart
03.2016 - 04.2020

Car Salesperson

Carmart Auto Sales
02.2012 - 05.2017

Private Security Officer

International Integrity Private Security
11.2010 - 08.2012

Area Manager

McDonald's
09.2001 - 11.2010

High School Diploma -

Hopkinsville High School

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Thomas Mccauley