Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thomas Mclean

Bridgeport

Summary

Telecommunications professional bringing wealth of hands-on experience in cable systems installation and repair. Known for meticulous attention to detail and ability to ensure reliable service connectivity. Highly collaborative team player with focus on achieving operational excellence and adapting to evolving project requirements.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Cable Technician

Altice USA Optimum
04.2015 - Current
  • Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
  • Participated in the enhancement of hybrid fiber-coaxial infrastructure.

Tow Truck Driver

AAA Southern New England
12.2012 - 08.2014
  • Offered emergency roadside services.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.

Armed Guard

Aron Security
09.2013 - 04.2014
  • Conducted regular checks on doors and secured ATM technicians at various sites.
  • Maintained proficiency in use of assigned protective equipment, weapons and restraint devices.
  • Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.

Customer Service

Autozone
06.2007 - 08.2013
  • Responsibilities Answering phone calls informing customers on sale s and specials. Helping yo provide the best information that helps the customers need. Also spent time doing inventory and stock.
  • Accomplishments I was able to be placed in any department and able to adapt without a problem. .

Education

High school diploma or GED - undefined

Electrical certificate - Electrical

Lincoln Technical Institute
Shelton, CT
01.2009

Skills

  • Tow truck
  • Driving
  • Low voltage
  • Computer networking
  • Cabling layouts
  • Hand tool proficiency
  • Troubleshooting skills
  • Customer service
  • System testing
  • Fiber optic splicing
  • Equipment repairs
  • Device configuration

Certification

CT carry permit Present

Timeline

Cable Technician

Altice USA Optimum
04.2015 - Current

Armed Guard

Aron Security
09.2013 - 04.2014

Tow Truck Driver

AAA Southern New England
12.2012 - 08.2014

Customer Service

Autozone
06.2007 - 08.2013

High school diploma or GED - undefined

Electrical certificate - Electrical

Lincoln Technical Institute

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