Summary
Overview
Work History
Education
Skills
Timeline
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Thomas McMaster

Farmington Hills,MI

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

14
14
years of professional experience

Work History

Assistant Store Manager

Rite Aid
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.


Overnight Stocker

Kroger
08.2017 - Current
  • Assisting in training new staff members on safe and efficient procedures and proper operations.
  • Stocking shelves to match planogram images and instructions.
  • Observing safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Using dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Receiving, sorting and processing incoming stock and materials to prepare the stock for storage or shipment.
  • Labeling products, rotating stock and fronting merchandise for appealing display.

Sales Associate

Honda
07.2010 - 11.2014
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
  • Completed registration paperwork and sales documentation.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.


Education

BBA - Business Administration

Western Michigan University
Kalamazoo, MI

Wylie E. Groves High School
Beverly Hills, MI

Skills

  • Hard working
  • Quick-learning
  • Teamwork and Communication
  • Reliability
  • Leadership
  • Budget control
  • Schedule preparation

Timeline

Overnight Stocker

Kroger
08.2017 - Current

Sales Associate

Honda
07.2010 - 11.2014

Assistant Store Manager

Rite Aid

BBA - Business Administration

Western Michigan University

Wylie E. Groves High School

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Thomas McMaster